Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
3
Big screen
on September 17, 2023
Posted by: Iplayalbiononline
[This review was collected as part of a promotion.] I mainly bought it for games. I really should have just kept my old phone and used the money from this phone to get a high end laptop. 2k for phone and you can get a really good laptop for that price
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 26, 2023
Hi there Iplayalbiononline, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold5. We understand wanting the best device possible if you are an avid gamer. We do have a 15 day return policy on all devices if you are finding it not meeting your needs the way you prefer. We also recommend changing the settings of your device to increase the refresh rate of your device. You can do this under display and motion smoothness, adjusting from standard to adaptive. We have included a link below to the Samsung Support Team if you would like any assistance. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Selfie camera
on September 17, 2023
Posted by: Freddy
[This review was collected as part of a promotion.] The selfie camera is not good. The difference is noticeable compared to the main camera. Can't take selfies with good quality. The grains from the pictures are easily noticeable. I hope there's an adjustment to the camera setting I just don't know about. I also bought the Samsung case with the pen but the pen does not act as a remote and the front cover does not have protective screen to it. For the price of the case, it should have them. Other than those, the phone is ok.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic New Experience
on September 17, 2023
Posted by: McFoldington
[This review was collected as part of a promotion.] Before the Z Fold I used an S22 Ultra; LOVED that phone.
That being said, really the only thing I miss about it is the S Pen. But using the Standing Case, I am able to switch out the kickstand for an S Pen.
Clutch.
Being able to open a phone up for a grander viewing experience is amazing; multi-tasking becomes not only functional, but fun.
I'm all on-board the Z Fold revolution.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my big ZFold 5
on September 17, 2023
Posted by: Lilcrowbee
[This review was collected as part of a promotion.] My Zfold 5 is perfect for streaming videos or zooming in on pictures. Especially when a group of us are looking at something, nobody has to pass around the phone to get a better look.
I also love the fact it's a slim phone when it needs to be, whe ln I use it to voice call or send a quick text.
I also love the fact it's a slim phone when it needs to be, whe ln I use it to voice call or send a quick text.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A device I always wanted
on September 17, 2023
Posted by: Levoniust
[This review was collected as part of a promotion.] So far this device is good. I am worried that the screen will not hold up to my abundance of clumsiness, however after 5 generations of folding I am hopeful. It is somewhat more slippery with the s-pen case than I like but time will tell if I like it. You tube and other content looks good and the screen can get super bright!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is an amazing phone
on September 17, 2023
Posted by: norao1
[This review was collected as part of a promotion.] I use it for everything, I love the pen and the huge screen is great for my terrible vision
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product.
on September 17, 2023
Posted by: ElMelozoo
[This review was collected as part of a promotion.] This is the best fold phone that you can get. Peak brightness and how easy is to manags your content. Is perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY Z FOLD 5
on September 17, 2023
Posted by: Shepdog88
[This review was collected as part of a promotion.] I had recently few months ago trading in my Galaxy Z fold 4 with the 1 tb. For the new Galaxy Z fold 5 with the 1 tb i gotta say honestly almost same features and the Z fold 4. Just that the Z fold 5 i able to close with no gap. The screen responds is still up in the air. The camera seems to be the same. When you open it up to full screen it's good for gaming and it you engage in movies watching right on point for a foldable phone. For movies and music the sound quality could be better. Something like polk audio or infinitey sound upgrade that would give you that live cinema movie sound or concert. It also makes a good online book look good to where you can change the letting to increase the size for people that have seeing issues. The colors are fine but if I could on the next one Z fold you make have a sports theme. Where the customer could choose their favorite teams or sports. That would be great other than that this james bond phone/tablet works for me.
Value
5
Written by a customer while visiting Samsung US