Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5
Samsung device review for chance to win!
on February 25, 2025
Posted by: SweetMelissa
[This review was collected as part of a promotion.] The seamless action across apps is wonderful! I actually only use the small screen while connecting bluetooth in the vehicle and phone calls. I use it like a tablet 90% of the time and it is very convenient when you have to pull up a coupon!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Wish I had researched this more before buying
on February 25, 2025
Posted by: Winwithjen
[This review was collected as part of a promotion.] This has been an extremely disappointing device. From wi fi in bluetooth, that randomly will not work to how easy it is to damage a screen.
This is probably the worst phone I've ever owned in my life. And I've owned a lot of phones. I would say the samsung a fifty 25 g, was the best phone I ever owned, and I would go back to that one in a heartbeat.
This is probably the worst phone I've ever owned in my life. And I've owned a lot of phones. I would say the samsung a fifty 25 g, was the best phone I ever owned, and I would go back to that one in a heartbeat.
Value
2
Response from Samsung USBy R&R Team, March 3, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Jen. We hate to see that it hasn’t met your expectations. The Z Fold6 is designed to elevate your mobile experience with advanced features, including Wi-Fi and Bluetooth v5.3 for robust connectivity. If you're encountering connectivity challenges, we recommend a few troubleshooting steps: First, ensure you are within range of your Wi-Fi router and restart both the router and your phone. You can also go to Settings > Connections > Wi-Fi, forget your network, and then reconnect by entering the password again. For Bluetooth, make sure it's enabled in Settings > Connections > Bluetooth. Restart your phone and the device you're trying to connect to. If they are already paired, select the device from the list and choose "Forget," then re-pair them. As for the screen, the Z Fold6 features Gorilla Glass Victus 2 and a durable armor aluminum frame for added protection. Samsung's Z assurance offers a one-time discounted repair for the interior folding screen of Galaxy Z Fold and Galaxy Z Flip devices purchased in the U.S. from authorized distributors before July 31, 2024. To qualify, you must register your device with a Samsung account. This offer is limited to the original purchaser and does not cover second-hand devices. The promotion applies only to the interior folding screen and excludes other repairs like the front screen or back glass. You can access this service through Samsung’s support page by selecting ‘Start a Repair’ and following the instructions for either walk-in or mail-in service. Additional damages will be assessed separately, and if deemed out of warranty, additional costs may apply. We appreciate your feedback and encourage you to explore the device's incredible features, including its multitasking capabilities and large immersive display. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung galaxy Z Fold5
on February 25, 2025
Posted by: Bill2ben
[This review was collected as part of a promotion.] I've always been a tech enthusiast, but the Samsung Galaxy Z Fold 5 has truly captured my heart in a way no other device has. From the moment I first unfolded it, I knew I was experiencing something special. This isn't just a phone; it's a portal to a more immersive and productive world.
Let's start with the obvious: the design. It's sleek, refined, and undeniably premium. The slimmer hinge and lighter weight are a noticeable improvement over previous generations, making it comfortable to hold and use, both folded and unfolded. The Phantom Black finish I chose is simply stunning, and the overall build quality exudes confidence.
But the real magic happens when you unfold that gorgeous display. The 7.6-inch Dynamic AMOLED 2X screen is breathtaking. Colors are vibrant, blacks are deep, and the 120Hz adaptive refresh rate makes everything feel incredibly smooth. Whether I'm watching videos, browsing the web, or multitasking, the expansive display is a game-changer. I find myself using the multi-window feature constantly, effortlessly running multiple apps side-by-side. It's transformed my workflow and made me significantly more productive on the go.
Let's start with the obvious: the design. It's sleek, refined, and undeniably premium. The slimmer hinge and lighter weight are a noticeable improvement over previous generations, making it comfortable to hold and use, both folded and unfolded. The Phantom Black finish I chose is simply stunning, and the overall build quality exudes confidence.
But the real magic happens when you unfold that gorgeous display. The 7.6-inch Dynamic AMOLED 2X screen is breathtaking. Colors are vibrant, blacks are deep, and the 120Hz adaptive refresh rate makes everything feel incredibly smooth. Whether I'm watching videos, browsing the web, or multitasking, the expansive display is a game-changer. I find myself using the multi-window feature constantly, effortlessly running multiple apps side-by-side. It's transformed my workflow and made me significantly more productive on the go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thank you Samsung
on February 25, 2025
Posted by: WegotchuWill
[This review was collected as part of a promotion.] I have been an avid Samsung user for most of all my life will ever since I could hold a device. I love Samsung and I'm very loyal to Samsung because of the whole Samsung Experience including the Innovative technology and beautiful products. My favorite product has to be Samsung Galaxy Z Fold. It has and it does everything I need it to do as a business owner and as well as for personal use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Z fold 5 review
on February 25, 2025
Posted by: Griff73
[This review was collected as part of a promotion.] Overall Samsung always a good phone. The z fold 5 lightweight, and functions well but don't screen is difficult to type on. Otherwise it's great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on February 25, 2025
Posted by: Onelove3178
[This review was collected as part of a promotion.] This phone is amazing, the pictures are second to none.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite Phone Ever
on February 25, 2025
Posted by: Rekovery
[This review was collected as part of a promotion.] The Z Fold 5 is my favorite phone I've ever had. I'm a tech guy and have researched and owned many makes and models of smartphones, and none have come close to the functionality, utility, and coolness of this device. I have had zero hardware or software issues with it. I did have the previous years version of the Z Flip series, and it was neat and fun and I loved it, but the Fold really is next level. I cannot imagine going back to a regular flat phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Fold 5
on February 25, 2025
Posted by: Puterwiz1
[This review was collected as part of a promotion.] I would without a doubt recommend this phone to anyone looking for a upgrade. It has been the best phone i have ever had. The screen outside is flawless amd the unfold screen is unbelievably clear for viewing and playing games and video chats.
Value
5
Written by a customer while visiting Samsung US