Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5
Its foldable design is a showstopper,A perfect one
on December 22, 2023
Posted by: Petillante
[This review was collected as part of a promotion.] Multimedia Consumption: Enjoying streaming services, watching movies, and keeping up with sports events on the vibrant displays.
Productivity: Utilizing features like Samsung DeX for a desktop-like experience, and S Pen functionality for note-taking, sketching, or editing documents.
Gaming: Taking advantage of powerful processors and high-quality displays for an immersive gaming experience.
Communication: Staying connected through calls, messages, and video chats with the reliable communication features.
Photography: Capturing memorable moments with the advanced camera systems available on Samsung devices.
Samsung's ecosystem allows users to seamlessly transition between these activities, enhancing the overall user experience. It's recommended to explore user reviews and testimonials to get a more personalized understanding of how people incorporate Samsung devices into their daily lives.
Productivity: Utilizing features like Samsung DeX for a desktop-like experience, and S Pen functionality for note-taking, sketching, or editing documents.
Gaming: Taking advantage of powerful processors and high-quality displays for an immersive gaming experience.
Communication: Staying connected through calls, messages, and video chats with the reliable communication features.
Photography: Capturing memorable moments with the advanced camera systems available on Samsung devices.
Samsung's ecosystem allows users to seamlessly transition between these activities, enhancing the overall user experience. It's recommended to explore user reviews and testimonials to get a more personalized understanding of how people incorporate Samsung devices into their daily lives.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features, Fast, Awesome screen & cameras
on December 22, 2023
Posted by: KpomWI
[This review was collected as part of a promotion.] Mainly use the phone for work. I use it both single screen and open. I can run all my O365 programs and other Apps. Works great to show customers pictures, PDFs, and other.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Expectations Exceeded
on December 22, 2023
Posted by: Steveo
[This review was collected as part of a promotion.] I purchased my New Z Fold 5 a few months ago. It is amazing. I could have not asked for anything else. On top of how great this phone is, I no longer need to carry my laptop around everywhere.
Thank you Samsung for putting out such a great product.
Sincerely,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 22, 2023
Posted by: Mike53
[This review was collected as part of a promotion.] I replaced my Fold 3 with the Fold 5, although I was happy with the Fold 3 my new Fold 5 is a marketable improvement. The feel of the phone is great, quick operation a noticeable difference from the Fold.3, I anticipate using the camera feature to take some great pictures. Although the phone on the expensive side with all the features it makes it seem like a bargain.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big screen for big hands
on December 22, 2023
Posted by: TypeUnknown
[This review was collected as part of a promotion.] I love the size of the screen, it's like having a tv in my hands, texting to my wife, watching videos, playing video games, taking pictures of my kids, the clear sound of all videos, its just perfect. The speed of how my fold 5 can open and play any game or web page its just amazing, that conbined with the power off the battery I can do anything for a hole day with out the need of charge and of course once Im running low, I plugg my phone to charge and its its ready to go, full battery in less that 1 hour, 1 hour for 1 day, thats cool. My Fold 5 its just perfect, bigger screen for my big hands, texting, playing, watching videos, like a remote to use apps to stream on my tv, taking quality pics, folding it and can putting it on my poket, take pics or watch videos or play with the back screen like a regular mobile, this device it's in a new level in technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It is a okay phone,definitely not a must have.
on December 22, 2023
Posted by: Shawn843
[This review was collected as part of a promotion.] The only apps that works well on the fold 5 is Facebook Instagram and Twitter. What I thought this phone would shine is on YouTube and it disappoint me. How you not going to fill the whole screen unfolded??!?!
Value
3
Response from Samsung USBy Social Commerce, January 4, 2024
Hey there Shawn843, we appreciate your feedback on your Samsung Galaxy Z Fold5. We are happy to hear you are enjoying your social media usage with this device. We have provided a link to the Samsung Support Team below specifically to help with the YouTube videos you are attempting to watch. This may vary depending on whether you are using the YouTube app or going directly through the website browser. This team can gather necessary information and help get your the viewing experience you desire. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Overall a great product
on December 22, 2023
Posted by: JBluePhoenix
[This review was collected as part of a promotion.] I run a photography and creative services business so I'm a power user. Coming from a Note 10+ I do like the foldable screen which allows me more room to either multi-task via snapping two apps side by side or for editing photos. It's also really handy that if I have an app open on the main screen that it transfers/remains open when I open my phone and vice versa. I have small hands so using it one-handed is much easier since it's a little narrower. The thickness of the phone when folded is sometimes a challenge when I want to use a clutch or small purse but that's expected.
I have 3 issues about this phone so far.
#1: The fact that I had to purchase the S Pen Pro just so I can use Air actions is annoying. The S Pen Pro is so much larger than the phone that there is no case that stores it. I have to remember to bring my pen with me. And, whenever I do need it I have to search for my pen which has sometimes led to missed opportunities or delays when I want to quickly jot something down or snap a photo without holding my phone or using the self-timer.
#2: I can't use the S Pen Pro on the cover screen. Sometimes it's inconvenient for me to unfold my phone just to use the S Pen to write anything down.
#3: When I unfold my phone, one of my folders is missing but appears on my cover screen when folded. I've deleted and added it when unfolded but then it doesn't show on the cover screen and one app doesn't show. I have to manually add it again on each screen.
#1: The fact that I had to purchase the S Pen Pro just so I can use Air actions is annoying. The S Pen Pro is so much larger than the phone that there is no case that stores it. I have to remember to bring my pen with me. And, whenever I do need it I have to search for my pen which has sometimes led to missed opportunities or delays when I want to quickly jot something down or snap a photo without holding my phone or using the self-timer.
#2: I can't use the S Pen Pro on the cover screen. Sometimes it's inconvenient for me to unfold my phone just to use the S Pen to write anything down.
#3: When I unfold my phone, one of my folders is missing but appears on my cover screen when folded. I've deleted and added it when unfolded but then it doesn't show on the cover screen and one app doesn't show. I have to manually add it again on each screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing. ABSOLUTELY amazing
on December 22, 2023
Posted by: dmaxfan
[This review was collected as part of a promotion.] I was worried about the littscreen in the front coming from the note 20 ultra but it is actually better. I never drop this one. And my eyes are getting bad and it really helps looking at things.
Value
5
Written by a customer while visiting Samsung US