Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5
Awesome product
on December 22, 2023
Posted by: Blk70gto
[This review was collected as part of a promotion.] This phone is awesome for taking photos taken videos. Play games is an awesome all around phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on December 22, 2023
Posted by: Alboogie
[This review was collected as part of a promotion.] What can I say that hasn't been said already? I've got to say this is best phone on the market!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Will It Last
on December 22, 2023
Posted by: Rshortstop
[This review was collected as part of a promotion.] I use my Galaxy z fold for everything. Email, pictures, social media, games, flyers and so much more.
The size of the screen is amazing! Everything is crystal clear.
What I dont like is within 3 months my second z fold screen stopped working. It had to be repaired.
The line in the center of my z fold is getting deeper and deeper. As a result the touch screen does not always respond.
Finally. The picture quality is not very good. Headshots make the subjects look like elderly people.
Are these phones going to last?
Value
3
Response from Samsung USBy Social Commerce, January 4, 2024
Hi there Rshortstop, thank you for sharing your thoughts with us about your Samsung Galaxy Z Fold5. We are happy to hear you are getting so much use for all of your daily activities with your device. If you are concerned about long term wear and tear or damage, you can explore Customer Care+ coverage, we have linked below, to ensure you can keep your device for as long as you'd like. Thank you for being a Samsung customer. -Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Can't go back to regular screen
on December 22, 2023
Posted by: Jchiang
[This review was collected as part of a promotion.] I use the zfold5 for everything. Obviously, it's a phone, but I also use it for work, a lot of streaming, and creating videos. I tried to go back to regular screen size, but it's not the same.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
WAY MORE THAN JUST A CELL PHONE!! IT'S MAGICAL!!
on December 22, 2023
Posted by: akaFLAMES
[This review was collected as part of a promotion.] Wow Samsung, you keep blowing my mind!!! I started with a Note 1 which was a ridiculously good phone I used for YEARS, more for it's computing power and other features that perfectly complemented my Audio/Video installation business. After years of use, I was still learning the unbelievable phone features but graduated to the Note9. What a quantum leap from Note 1 to Note 9, speechless. So then I decide to retire my business and myself (at age 51, HAHAHAHA) and handed down the Note 9 to my son for college use and got myself the a, drumroll please............ Fold 5!!! I'm now as gitty as a school girl, lol. Fold 5 is the most unbelievable, feature packed, user friendly computer, yes computer. Ever since I've been a Samsung user I have phased out my laptop, desktop and a tablets. The DEX feature while docked to a hd monitor or wirelessly connected to my 75" series 8 along with a wireless mouse and keyboard makes this the ultimate entertainment experience of phone technology you can get. Keep up the good work Samsung, you have a customer for life!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Must have
on December 22, 2023
Posted by: MsShin
[This review was collected as part of a promotion.] I love this phone! Anyone who loves gaming, tv, social media needs this thing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What a great cell phone!
on December 22, 2023
Posted by: Olsurfer
[This review was collected as part of a promotion.] I use my phone daily, checking emails, texting friends, and managing my life electronically. I love my Z flip because it fits in my back pocket and I don't have to worry about losing it. I took it to Europe and my carriers service was crystal clear. My cell camera was so good, I left my 35 mm in the luggage.
Best phone around for sure!
Best phone around for sure!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the product.
on December 22, 2023
Posted by: My2Cents
[This review was collected as part of a promotion.] Wow, this thing really delivers on big-screen convenience! Watching movies, checking emails, and even handling work tools is a joy on this expansive display. Video chat and Zoom meetings are a dream come true - clear, lag-free, and super comfortable. It even fits snugly in my palm when folded, perfect for lazy couch sessions. My only gripe is the occasional app sluggishness when switching between screens. Minor blip in an otherwise stellar experience!
Value
5
Written by a customer while visiting Samsung US