Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
3
THIS PHONE TAKES GOOD PICTURES
on December 23, 2023
Posted by: Wrestlingmom
[This review was collected as part of a promotion.] I use my device for work, pictures and videos for sons sports. I stream on my phone. Phone has a good battery life.
A couple things that don't work is spell check it will say correct words are wrong and then suggest a bunch if random letters. Also my phone just freezes up and I have to power on and off numerous times a day. I honestly believe that I was given a refurbished phone instead of a new one that I had purchased and that's why I have the issues. Overall a good phone
A couple things that don't work is spell check it will say correct words are wrong and then suggest a bunch if random letters. Also my phone just freezes up and I have to power on and off numerous times a day. I honestly believe that I was given a refurbished phone instead of a new one that I had purchased and that's why I have the issues. Overall a good phone
Value
3
Response from Samsung USBy Social Commerce, January 5, 2024
Hi there Wrestlingmom, thank you for sharing your feedback on your Samsung Galaxy Z Fold5. We are happy to hear you are overall pleased with the multi-tasking capabilities and camera of your device. We have shared a link to the Samsung Support Team to assist you with the software difficulties with the auto-correct and freezing you mentioned occuring with your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
ZF5 is easier on the eyes
on December 23, 2023
Posted by: dcsoldier
[This review was collected as part of a promotion.] I use my Galaxy Z Fold 5 for work and pleasure. Opening up the screen allows me to see everything without squinting my eyes or making adjustments.
The reduced size when not open makes for easy carrying and is great for quick reference to email or social media. Reduced size is also convenient for public usage and quick access, so overall, my phone offers the best of both worlds for any environment.
Biometrics features allows for quicker access, enabling me to get to what I want or need even faster.
I've only had my new phone three weeks, but feels like I've had it for years since adapting to it has been effortless.
I enjoy my new ZF5 and intend to for years to come.
The reduced size when not open makes for easy carrying and is great for quick reference to email or social media. Reduced size is also convenient for public usage and quick access, so overall, my phone offers the best of both worlds for any environment.
Biometrics features allows for quicker access, enabling me to get to what I want or need even faster.
I've only had my new phone three weeks, but feels like I've had it for years since adapting to it has been effortless.
I enjoy my new ZF5 and intend to for years to come.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone makes it so easy to read text
on December 23, 2023
Posted by: Adriene
[This review was collected as part of a promotion.] Watching videos is wonderful. Multi tasking is a breeze. Add the pen and it is all so much easier. It's fast and an absolute joy to have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on December 23, 2023
Posted by: MoBirdies
[This review was collected as part of a promotion.] I mostly use my phone for work. Having the larger screen makes it easier to accomplish work items. Also, I enjoy using the large screen for a few games I do play.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Overall it's a cool product
on December 23, 2023
Posted by: Horsepuppy
[This review was collected as part of a promotion.] I use it for everyday use. Including videos and movie watching.my only draw back was after 3 months of use ,I had the line of death ( line across the screen) followed by the black plague.( black liquid across screen). I have had it replaced since. Here's hoping no more issue.
Ron k
Value
3
Response from Samsung USBy Social Commerce, January 5, 2024
Hi there Horsepuppy, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold5. We love hearing how much you are enjoying the usage and features of your device. We are also happy to hear you were able to easily get the repair done to your device when needed. We have provided a link to an article to help you with tips we find useful for the care of this unique device. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Twitter
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Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Fold series yet!!!!
on December 23, 2023
Posted by: Andrew
[This review was collected as part of a promotion.] I had the Samsung Z Fold3 before this and WOW, this is by far the best Z fold yet.... Where to start from the upgraded cameras, the ability to run multiple apps at the same time, the more rigid and durable screen protector, the upgraded way longer life battery, and of course the faster processor...... I can go on and on how awesome this phone is. I was thinking about going back to a regular non fold phone due to the thickness of the z fold 3 and the screen protector problems I kept having to replace..... The Z Fold5 though is thinner than the old model and now ther are no more issues with the screen protectors. I will NEVER go back to a regular non folding phone again. I recommend the Z Fold5 to everyone I know all I have to do is just show them to convince them.... Cheers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the size makes multitasking so much better
on December 23, 2023
Posted by: Playgirl
[This review was collected as part of a promotion.] I've used iphone for years recently my brother passed away and We had just added him to our phone plan. He was about 2 payments in his S22 Ultra. I took it over and I'm really liked the multitasking. Once I saw the Z Fold I couldn't resist switching to that. so now my mom has his old phone and I have the z fold 5. I really love how I can scroll TikTok and play games at the same time.
Each thing is practically the size of a whole screen of a regular phone. I also can open app a window next to TikTok and do shopping online or search the internet whole still paying my game. Really great for ADHD lol.
Each thing is practically the size of a whole screen of a regular phone. I also can open app a window next to TikTok and do shopping online or search the internet whole still paying my game. Really great for ADHD lol.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great design and features
on December 23, 2023
Posted by: Rafe71
[This review was collected as part of a promotion.] Git this to get a bigger screen for gaming and watching movies. The multi task is a big plus.
Value
5
Written by a customer while visiting Samsung US