Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5
Love multitasking then buy it.
on December 26, 2023
Posted by: Thehollow88
[This review was collected as part of a promotion.] It's a do it all device and I feel you get what you pay for. Love the photos and the big screen for doing multitasking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Life changing
on December 26, 2023
Posted by: Renior
[This review was collected as part of a promotion.] I love this phone ! Mainly because I've continued to watch videos on how to use all the features; multi-screen app option, using a stylus, not to mention the Wow factor from others inquiring about my new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does not dissapoint!
on December 26, 2023
Posted by: DKsamsunglifer
[This review was collected as part of a promotion.] Big fan of the note series and longtime user. I was a little skeptical about the fold, but the fold 5 seemed to address most of the issues I was concerned about.
The phone.. or rather the tablet is a great tool for working and entertainment. The features are perfect for someone who has to get things done where ever they are. I got the case with the slim pen as I have gotten used to the features it provided with the Note series and it has proven to be a winner!
Multitasking is finally useable with the screen size and the camera is fantastic.
The fold 5 does not dissapoint!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This is my second Fold since I have purchased it
on December 26, 2023
Posted by: Tmac74
[This review was collected as part of a promotion.] The fold has many great features but also has its down sides as well. I like the bigger screen however it makes the keyboard hard to type on with my smaller hands een with the different styles of keyboards. It is either too small or too wide.
I had to trade in the first one I purchased due to it not connecting to internet while traveling. (yes we checked the settings). Now I am having issues with calling people and them hearing me I hope it is just temporary and not the service on it again. I really dislike switching phones.
I had to trade in the first one I purchased due to it not connecting to internet while traveling. (yes we checked the settings). Now I am having issues with calling people and them hearing me I hope it is just temporary and not the service on it again. I really dislike switching phones.
Value
3
Response from Samsung USBy Social Commerce, January 4, 2024
Hey Tmac74,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Fold5. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can change your default keyboard, modify built-in keyboards, and change your keyboard settings. Here's how: > From Settings, tap General management > Keyboard list and default for the following options: * Default keyboard: Choose a default keyboard for your device’s menus and keyboards. * Samsung keyboard: Modify settings for the Samsung keyboard. * Google voice typing: Modify settings for Google Voice input. * Keyboard button on navigation bar: Enable a button on the Navigation bar to quickly switch between keyboards. You can also adjust the colors and contrast of text and other screen elements. For example, you have the option for a High Contract Keyboard. From Settings, tap Accessibility > Visibility enhancements and tap: High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background. If you are unable to make calls from your phone, there could be a problem with your phone's SIM card, damage to your phone, or an issue with your account or carrier. Take a look at, "Galaxy phone is unable to make or receive calls" for a few simple troubleshooting steps that you can take to help resolve what you may be experiencing with your device, linked below. For your convenience, I have also linked your device manual below for your records. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the provided resources. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/troubleshooting/TSG01001613/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Fold5. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can change your default keyboard, modify built-in keyboards, and change your keyboard settings. Here's how: > From Settings, tap General management > Keyboard list and default for the following options: * Default keyboard: Choose a default keyboard for your device’s menus and keyboards. * Samsung keyboard: Modify settings for the Samsung keyboard. * Google voice typing: Modify settings for Google Voice input. * Keyboard button on navigation bar: Enable a button on the Navigation bar to quickly switch between keyboards. You can also adjust the colors and contrast of text and other screen elements. For example, you have the option for a High Contract Keyboard. From Settings, tap Accessibility > Visibility enhancements and tap: High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background. If you are unable to make calls from your phone, there could be a problem with your phone's SIM card, damage to your phone, or an issue with your account or carrier. Take a look at, "Galaxy phone is unable to make or receive calls" for a few simple troubleshooting steps that you can take to help resolve what you may be experiencing with your device, linked below. For your convenience, I have also linked your device manual below for your records. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the provided resources. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/troubleshooting/TSG01001613/
Written by a customer while visiting Samsung US
Customer Rating
5
Productivity machine!
on December 26, 2023
Posted by: Jabishy
[This review was collected as part of a promotion.] I use my Samsung device for productivity matters related to work and school. As a pharmacy student, I use my Samsung Fold to complete assignments and join video calls. I like that I can use it instead of having to bring out a larger device like a tablet or laptop. Having a tablet and laptop are useful for more demanding tasks, but for more simpler tasks it's best to just use my phone. And it's much easier to just open my phone to full screen mode and get to work than having to pull out or load up a larger device. So having the fold makes it much more convenient to handle school or work related tasks.
Other features of the phone are nice as well such as the battery life, volume, screen experience, etc. It's a great phone to have for entertainment as well. Screen is really nice and a great size, especially the one on the inside. Not only that, but the volume is decent as well. And I'd say that you have all day battery life with this phone. Especially if you set custom battery settings. One of the best things about this phone is the viewihg angles in which you can enjoy what you're watching. I love to fold my phone at a 90° angle and enjoy watching Netflix on the outer screen since the hinge eliminates the need for a kickstand. If I feel like opening up the screen for a bigger viewing experience, then whatever I'm watching continues playing after I open to the larger screen. It's truly a great entertainment experience unlike any other. Samsung has done a great with the fold.
Other features of the phone are nice as well such as the battery life, volume, screen experience, etc. It's a great phone to have for entertainment as well. Screen is really nice and a great size, especially the one on the inside. Not only that, but the volume is decent as well. And I'd say that you have all day battery life with this phone. Especially if you set custom battery settings. One of the best things about this phone is the viewihg angles in which you can enjoy what you're watching. I love to fold my phone at a 90° angle and enjoy watching Netflix on the outer screen since the hinge eliminates the need for a kickstand. If I feel like opening up the screen for a bigger viewing experience, then whatever I'm watching continues playing after I open to the larger screen. It's truly a great entertainment experience unlike any other. Samsung has done a great with the fold.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 26, 2023
Posted by: Wally777
[This review was collected as part of a promotion.] I switched from 4 to 5 even though for some it's not much different but I actually find it better. I use my phone outside a lot so the screen brightness is much better. The AI for the camera takes better pictures even though it's the same cam. The battery last longer and gaming is better since it's faster than the 4. I think I made a good decision to trade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
love this phone. Its like having a tablet and phon
on December 26, 2023
Posted by: Johnnyapples223
[This review was collected as part of a promotion.] I use my phone for everything. I play games, watch videos, etc. I use it for work as well. Thanks to its high ram speed, I can multitask with ease. The battery lasts a long time and it charges within 20-30 minutes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had wouldn't trade it for no
on December 25, 2023
Posted by: Datboikenofva
[This review was collected as part of a promotion.] This device is by far the best thing samsung has developed perfect for multi tasking picture quality issues outstanding its worth the price tag price.
Value
5
Written by a customer while visiting Samsung US