Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5
Buy Fold 5
on December 31, 2023
Posted by: Moshi1
[This review was collected as part of a promotion.] Excellent experience, good discount and good trade in
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung zFold 5 has great amazing features.
on December 31, 2023
Posted by: Buck3325
[This review was collected as part of a promotion.] l use my Samsung for streaming, gaming and also taking pictures and videos. l love the way all pictures are crystal clear and vibrant. one of the best features on this phone is the big screen, it's almost like look at a tablet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unfold it and you'll never go back
on December 31, 2023
Posted by: Lawnmoeman
[This review was collected as part of a promotion.] Enjoy this phone like I have the other flips and folds I've owned. The processor took this phone to the next level with better efficiency and less lag when taking photos. The added telephoto lens is a nice touch when snapping photos of a 'blood moon' or something of that nature. Hard to go back to a std. Phone after getting used to the ability to have a tablet on the go. iPhone users are giving this a serious look, as they should. Upgrade the cameras next series and you'll have iPhone on the ropes for sure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love how I can use it
on December 31, 2023
Posted by: Mbolin
[This review was collected as part of a promotion.] I use my device for gaming. Plus I ise it alot for my emails.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buy this phone! It is absolutely Amazing!
on December 31, 2023
Posted by: FoldForTheWin
[This review was collected as part of a promotion.] I'm going to review this so everyone can understand. I take classes for school on the phone. I watch videos on You Tube, listen to my music, pair my device with all my other electronics very easily. Screen is wonderful and you do not see the seam at all! It's amazing. I love that you can hear it click closed so you don't have to worry about it staying open. The camera takes excellent photos in the light and the dark. The one thing I don't particularity like is that when the phone is closed and you only have the one screen, it is not seamless when you open the phone again. It doesn't carry over what you're doing easily. Other than that, don't get the phone dusty and get a great case and you will positively love this phone! I also use the phone for work as well so it holds a ton of information with great processing speeds when you have many screens open at once. The battery life is excellent for how much I use the phone (average usage daily is about 14 hours between, work, school, and home usage). Buy it, you will fall in love with it and never go back to another non folding phone again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Big screen and multiple uses
on December 31, 2023
Posted by: Woodzy883
[This review was collected as part of a promotion.] If you game, spend hours on Youtube or other streaming sites, or use your phone for work related topics like Power BI Microsoft Suite. Then this phone is probably a great choice. At least when opened. I do thoroughly love the device but I find that in a hectic always on the move and constantly on the phone, messaging, planning amd having to quickly call several people, this phone kind-of falls to the way side. Opening the screen and having to use both hands for something I could just swipe easily on my S22 ultra takes extra time and steps to complete. Also the fact that a stylus is not included unless you buy the sepcific case is kind of a a deterrent also, at least to me. The phone does shine in some areas as stated. Gaming goes to a whole new level with a 7.6 in screen, the phone cam even double as a second screen for a quick impromptu desk setup. Pulling up spread sheets, tracking multiple screens for logistics purposes, seeing more detail in videos. All are great. The odd screen aspect ratio on the front screen makes messaging kind of awkward and takes some getting used to. Each key is smaller and I find I type 3 instead of E alot along with others. Would I buy the zfold series again, probably. Will it be my next phone series. Probably not. Still is a great phone, just not for everyone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Breaks easily
on December 31, 2023
Posted by: Manish
[This review was collected as part of a promotion.] Not durable and reliable.. fold screen breaks easily
Value
1
Response from Samsung USBy Social Commerce, January 2, 2024
Aloha Manish,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold5. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use? That's pretty awesome, right? The Galaxy Z Fold5 features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of a powerful Snapdragon 8 Gen 2 processor. There's so much to fall in love with that the Z Fold5 has to offer! Fun fact, with its long-lasting battery, you can give your phone all the attention it deserves. Paired with an advanced processor, the Galaxy Z Fold5 efficiently adjusts power usage to your habits and your needs. Did you know that we also offer Samsung Care+ that can be added to your eligible devices which extends physical damage coverage to protect your investment? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen while bringing in your groceries. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! Please feel free to contact Samsung Support if you have any questions or if you would like to share any additional feedback with us. We're always here to assist you in every way that we possibly can! Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold5. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use? That's pretty awesome, right? The Galaxy Z Fold5 features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of a powerful Snapdragon 8 Gen 2 processor. There's so much to fall in love with that the Z Fold5 has to offer! Fun fact, with its long-lasting battery, you can give your phone all the attention it deserves. Paired with an advanced processor, the Galaxy Z Fold5 efficiently adjusts power usage to your habits and your needs. Did you know that we also offer Samsung Care+ that can be added to your eligible devices which extends physical damage coverage to protect your investment? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen while bringing in your groceries. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! Please feel free to contact Samsung Support if you have any questions or if you would like to share any additional feedback with us. We're always here to assist you in every way that we possibly can! Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features best to date on on all Samsung be
on December 31, 2023
Posted by: Love to shop 109
I purchased this a month ago and I'm so happy I did
Written by a customer while visiting Samsung US