Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
4
This phone has helped my business grow.
on March 6, 2025
Posted by: Jtrabbit
[This review was collected as part of a promotion.] This phone makes it easier and easier to do things from streaming, to just texting. The phone quality is awesome, in my opinion they have outdone themselves can't wait to try the improvement to this one.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Durability
on March 6, 2025
Posted by: Juanana
[This review was collected as part of a promotion.] I love the fold line since the fold 3 and the fold 5 is an amazing upgrade. However I've had to take take this phone for multiple repairs multiple times. I am still satisfied with all the multi window features and of course the large screen makes viewing anything better. I like to use the screen for videos, pictures and pdf files. I like having the larger screen to review floor plans and blueprints for projects. Looking forward to the next fold generation!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The Z Fold 5 is an amazing device, but not perfect
on March 4, 2025
Posted by: 4everAgalaxyUser
[This review was collected as part of a promotion.] The Z Fold 5 is a really good device, I've been a Galaxy user since the first Samsung Galaxy phone was released.
I was not expecting to to use three apps at once on multiple occasions like writing notes, while looking through emails and also looking up items on said email. There were no problems running all three applications at once, also the battery consumption was minimal while using them for several hours at a time.
You can also run two applications on the cover screen as well which helps for quick multi-tasking on the go.
You can also run two applications on the cover screen as well which helps for quick multi-tasking on the go.
I have my phone running through out the day at work and a full charge last me all day.
The flex mode on the phone is amazing when you're sitting down, cooking or just eating at the table. It's really convenient not having to worry about resting it up against something and wondering if it's gonna fall.
I love the S pen since it came out on the "Galaxy note", there is just something about taking notes with a physical pen/stylist that makes taking notes so much easier and enjoyable to do.
The only thing that I would have to really complain about would be the inside camera and yes i know is under the screen. Sometimes I do video calls while running other apps and the video quality is poor. People thing that I have bad signal when in reality it's just the camera quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the best
on March 3, 2025
Posted by: Shadow
[This review was collected as part of a promotion.] One of the best products I have brought. I will hate the day I have to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is one of the best Samsung devices today.
on March 2, 2025
Posted by: Talata65
[This review was collected as part of a promotion.] This phone has unmatched features and the graphics are just phenomenon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The quality and durability
on March 2, 2025
Posted by: Beaniebean
[This review was collected as part of a promotion.] The clarity of displaying any platform of the phone is clear and precise especially when taking pictures, the editing and adjusting is simple. The streaming of movies gives you that same experience as being in a movie theater, the dimension, the quality and the pixel coloring is awesome. I'm so impressed with the details of this phone, when folding it leaves no gap as the previous model
and the screen is very durable my cat proved that to be true. In all, the experience of the advanced features, the exceptional performance and easy handling of the z fold 5 has been a rewarding experience. Being in the 70+ plus era, I'm one of the rare few people that loves technology, I look forward to the venture.
and the screen is very durable my cat proved that to be true. In all, the experience of the advanced features, the exceptional performance and easy handling of the z fold 5 has been a rewarding experience. Being in the 70+ plus era, I'm one of the rare few people that loves technology, I look forward to the venture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone was great when open
on February 27, 2025
Posted by: SamsungFaithfulUser1
[This review was collected as part of a promotion.] I really liked using this phone when I had it opened. It allow me to multi task, allowing me to work faster. The operating system was smooth and easy to work with the only negative that I have and could not get used to was how small this screen was. When you closed it, the front screen. I used this phone for a few months and ended going back to the galaxy s twenty five ultra.
Value
3
Response from Samsung USBy R&R Team, February 28, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold5! It's awesome to know that you're a faithful Samsung user, and we greatly appreciate you! We're thrilled to see that you appreciated the multitasking capabilities it offers. With its industry-leading Flex Mode, the Z Fold5 allows you to effortlessly transition between tasks, enhancing your productivity. We understand that screen size can be a consideration. The Z Fold5 features a vibrant 7.6-inch main display that provides an immersive experience when unfolded, while the cover screen ensures you can access essential information quickly when the device is closed. Your feedback is valuable, and we’re constantly striving to improve our devices to meet users' needs. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Very practical
on February 27, 2025
Posted by: Siddiqui
[This review was collected as part of a promotion.] Perfect for a daily 9 to 5 to keep work like balance and practically everything instead of carrying a personal laptop all the time. Great job all and all and I don't think I can go back to normal candy phones.
Value
5
Written by a customer while visiting Samsung US