Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
4
Great mostly
on April 29, 2024
Posted by: Rmole74
[This review was collected as part of a promotion.] Love it for the most part. Galaxy AI is a great feature. Only sometimes the screen freezes whe. Not in tablet mode, just have to open and close it to the small screen, and works again.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Such a great product for work on the go
on April 29, 2024
Posted by: Gabenieto86
[This review was collected as part of a promotion.] The pefect work companion, small when need be and full size when work is needed. This is the perfect work phone with out loosing out on the Samsung flagship features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Back to a Phablet!
on April 29, 2024
Posted by: New2Folds
[This review was collected as part of a promotion.] I'm IN LOVE with this phone! Especially with the AI updates that were pushed out. I originally got this phone as a Christmas present for myself once the Notes were discontinued. Before the note, I had a Phablet (a phone that was roughly the size of small tablet) that was great but bulky. With the Z Fold 5, I get all the benefits of a tablet hut in a FOLDABLE option. Without the case, the phone fits perfect in my hand, pocket, and clutch.
Now, the AI features! While I'm bilingual myself, I have family members who aren't. So using the AI live call translate was amazing! There's a small lag (no more than 3secs) but it's been accurate in the calls I've done! Circle search was also a fun thing to use. I haven't tested all AI features but I'm so excited to see where the tech is going!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exelente I love ❤️
on April 29, 2024
Posted by: Preciospelos
[This review was collected as part of a promotion.] I have one folder 5 samsung galaxy pro tablet, samsung flip 5 my little son's. My order son folder 5 my husband folder 4 samsung frame tv . 2 smart TV we love ❤️ samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
ZFold 5- Unbelievable technology
on April 29, 2024
Posted by: Foldlover24
[This review was collected as part of a promotion.] I have a Z Fold 5 and it is my first folding phone and I'm blown away by the technology. Just think, a phone that can fold to me seems futuristic and yet it's here. I love multi tasking on the big inner screen and love that I can continue using whatever app I'm using seamlessly after folding it up. The big inner screen is awesome for watching movies and playing games. I will never go back to a regular slab phone again. I love my Fold!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Only space for improvement
on April 29, 2024
Posted by: tokarin
[This review was collected as part of a promotion.] The fold 5 provides good mobility, I used to travel with my phone, tablet and a laptop. In my recent trip, all I brought was my fold phone.
The main reason I'll stick with the fold series is that it provides me with options like watching videos and playing games when folded and website browsing or reading when folded.
Improvements to the phone would likely for the phone to have a larger folded footprint so things don't look so cramped and also for the spen to be integrated within the phone's body so users won't need to have a bulky case.
Definitely looking forward to upcoming updates to the fold 6 which includes the implementation of galaxy ai which also works for video editing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Phone improvement
on April 29, 2024
Posted by: Sanjake
[This review was collected as part of a promotion.] The z fold 5 needs more improvement on the inside screen I used it for a while them the screen started to make noise when. I open or close it witch made me go back to my older z fold 2 5G I've used this phone more then the z fold 5 I used to have and it still works like new no noises from opening and closing it like the sound of plastic I used to have on z fold 5 I don't have on my older fold phone. They need to fix or add some things but In all its a ok phone
Value
3
Response from Samsung USBy Social Commerce, May 3, 2024
Hi there Sanjake, thank you for your feedback on your Samsung Galaxy Z Fold5. We would be more than happy to help you troubleshoot this matter with your device. We have provided a link to a great video that highlights the best way to go about cleaning this device in case any dust or other debris has gotten in to the mechanism and is causing this sound you mention. We have also shared your warranty information and a link to the Samsung Support Team if this cleaning does not resolve this matter. Thank you for being a Samsung customer. -Elizabeth
Cleaning your Samsung Galaxy phone or tablet
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Cleaning your Samsung Galaxy phone or tablet
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on April 29, 2024
Posted by: JayZZfold
[This review was collected as part of a promotion.] Great phone! Does everything you want it to do. It is the phone/tablet ive always wanted. Big enough phone unfolded, small enough when folded and tucked away. Great operating power never had any issues with the exception of a bit latency on the inside screen. Other than that, perfect phone.
Value
5
Written by a customer while visiting Samsung US