Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
4
Factory Screen Protector
on March 16, 2025
Posted by: Tiarana
[This review was collected as part of a promotion.] Phone is good/haven't had any major problems with it. But overtime the Factory Screen Protector will begin to lift in the foldable part. It should be replaced ASAP and can be expensive since it's not covered under warranty due to it being considered a "phone accessory."
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
They keep getting better!
on March 15, 2025
Posted by: GalaxyLifer
[This review was collected as part of a promotion.] The galaxy z fold 5.
The good- Everything! Speed, durability(cases make it too bulky for me, ie. Its been dropped unprotected multiple times), quality, camera, size, speakers, power, multi tasking, customization,..........i could probably come up with more aspects to name, but either way they will all get 5 stars from me. Samsung has never disappointed me. And with this as my latest phone, I am beyond satisfied. Although, I will be looking to upgrade soon, I know from this experience, I will be sticking with Samsung and the fold line in the near future. I've used this phone for everything from social media and games to controlling machines for my business and rarely needing a laptop or PC due to DEX. The battery lasts all day with heavy use as well. I could go on and on. But, I won't.
The bad- I have very little to complain about. The slight crack in the center of the fold after a year of very heavy use. I think that's kind of expected by now, so that's not really a negative to me. Especially, since it's less than an inch long and effects nothing. INTEGRATED S PEN!!!!! It has to happen on the 7, PLEASE!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone best buy I've made
on March 15, 2025
Posted by: MajesticKoala
[This review was collected as part of a promotion.] Has great features and is a major improvement over the former models. Large screen no longer cracks and the new hinge is seamless. Perfect fold phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
You don't need a laptop or computer after you got
on March 15, 2025
Posted by: My2love
[This review was collected as part of a promotion.] I used for calls
Stream videos text
Work documents
Stream videos text
Work documents
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 15, 2025
Posted by: Raj6720
[This review was collected as part of a promotion.] This is an amazing product. Samsung has done a great job by bringing this product out. It is very convenient to use as one doesn't need a tablet for example, while waiting in a doctor's office or at the airport or even when in-flight.
I'm a proud owner of Z-Fold 5.
I'm a proud owner of Z-Fold 5.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The big screen when I open the phone.
on March 14, 2025
Posted by: Tracyk19
[This review was collected as part of a promotion.] When I open the phone, I really enjoy the bigger screen en. This is really helpful when I have 2 things I want to watch at the same time (for example NASCAR race and Washington Capitals hockey. The picture is crisp.
I also use the phone to to send/receive emails, text and books.
Pictures are much clearer and easier to see.
I also use the phone to to send/receive emails, text and books.
Pictures are much clearer and easier to see.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Still performing strong
on March 14, 2025
Posted by: Jenni54
[This review was collected as part of a promotion.] I've had my z fold 5 for two years and it's still going strong. I've always had a samsung phone and I also got use to having a fold phone. Hopefully I can upgrade at some point.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, great improvements over last gen
on March 14, 2025
Posted by: MyGodItReallyWasMe4059
[This review was collected as part of a promotion.] I've had this phone for nearly 2 years now, and I gotta say, I love it just as much as I did on my first day using it. It's a surprisingly durable phone (I'm real clumsy and drop it constantly). I have the Samsung brand case with the integral pen, and it does an admirable job protecting it.
Both screens are bright and responsive, really useful for business and showing spreadsheets. Camera is perfectly serviceable, could be better.
Value
5
Written by a customer while visiting Samsung US