Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5
Worth the wait
on July 29, 2024
Posted by: Justincase
[This review was collected as part of a promotion.] The first couple or few versions of the Fold series left much to be desired in terms of actually being ready for market. But the Fold 5 has done nearly everything right this time, including Galaxy AI, which is built In!
The larger unfolded screen is an on-demand tablet, GREAT for games. Even social media is better on this device. Being able to open up to a bigger screen to see photos better without having to zoom in.
Only complaint is the inner screen has already gotten a dead and unresponsive group of pixels right in the Fold. I've had this phone for about 4 months and I open it up the other day and it was messed up like this.
The larger unfolded screen is an on-demand tablet, GREAT for games. Even social media is better on this device. Being able to open up to a bigger screen to see photos better without having to zoom in.
Only complaint is the inner screen has already gotten a dead and unresponsive group of pixels right in the Fold. I've had this phone for about 4 months and I open it up the other day and it was messed up like this.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
It is a great concept
on July 29, 2024
Posted by: Happy4you
[This review was collected as part of a promotion.] The Galaxy fold 5 has a nice size screen. Just wish apps would adjust to the screen size. The folding parts quickly wear down and break. I do miss my Galaxy ultra 23. It was an amazing phone and worked with all apps. Plus, the camera was phenomenal. I will end up switching back to the ultra when the new one comes out.
Value
1
Response from Samsung USBy Social Commerce, August 1, 2024
Aloha Happy4you,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold5. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that you can choose which apps you want to use in the full screen aspect ratio? Here's how: From Settings, tap Display > Full screen apps and tap apps to enable this feature and customize options. You can also adjust the zoom level to make content larger or smaller. 1. From Settings, tap Display > Screen layout and zoom/Screen zoom. 2. Drag the Screen zoom slider to adjust the zoom level. If you would like to get smoother scrolling and more realistic animations, you can increase the screen’s refresh rate! 1. From Settings, tap Display > Motion smoothness. 2. Tap an option, and then tap Apply. Your device has several screen mode options which adjust the screen quality for different situations. You can select the mode according to your preference. 1. From Settings, tap Display > Screen mode. 2. Tap an option to set a different screen mode. Drag the slider to adjust the white balance. Tap Advanced settings to manually change the RGB values. The Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use. Your device features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of a powerful Snapdragon 8 Gen 2 processor. You have internal screen protection pre-installed on Galaxy Z products. Plus, you can get a free one-time screen protector replacement if needed. Or you can receive special coverage for a discounted, one-time screen replacement due to defect or accident with Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip5 and Z Fold5, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Take a moment to check out, "Care for your Samsung foldable phone" for some wonderful tips on how you can keep your device in pristine condition. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold5. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that you can choose which apps you want to use in the full screen aspect ratio? Here's how: From Settings, tap Display > Full screen apps and tap apps to enable this feature and customize options. You can also adjust the zoom level to make content larger or smaller. 1. From Settings, tap Display > Screen layout and zoom/Screen zoom. 2. Drag the Screen zoom slider to adjust the zoom level. If you would like to get smoother scrolling and more realistic animations, you can increase the screen’s refresh rate! 1. From Settings, tap Display > Motion smoothness. 2. Tap an option, and then tap Apply. Your device has several screen mode options which adjust the screen quality for different situations. You can select the mode according to your preference. 1. From Settings, tap Display > Screen mode. 2. Tap an option to set a different screen mode. Drag the slider to adjust the white balance. Tap Advanced settings to manually change the RGB values. The Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use. Your device features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of a powerful Snapdragon 8 Gen 2 processor. You have internal screen protection pre-installed on Galaxy Z products. Plus, you can get a free one-time screen protector replacement if needed. Or you can receive special coverage for a discounted, one-time screen replacement due to defect or accident with Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip5 and Z Fold5, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Take a moment to check out, "Care for your Samsung foldable phone" for some wonderful tips on how you can keep your device in pristine condition. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
3
This product has good features.
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Stetc etc etc etcreaming, gaming, music, etc etc etc etc
Value
3
Response from Samsung USBy Social Commerce, August 1, 2024
Hi there JerryLee,
Thanks for taking the opportunity to review your Samsung Galaxy Z Fold5. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
Thanks for taking the opportunity to review your Samsung Galaxy Z Fold5. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on July 29, 2024
Posted by: Fortoday1
[This review was collected as part of a promotion.] So many features. I love it. Especially Galaxy AI!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have had in year's.
on July 29, 2024
Posted by: Atlantisxse
[This review was collected as part of a promotion.] I have had my Samsung Fold going on 2yrs now and have never had an issue or problem with it. I am so happy to have gotten it. It's fast, can do anything that I need it to do be it personal and work related. I am definitely considering upgrading to the newest version.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Industry leading device
on July 29, 2024
Posted by: Lyfebyproxy
[This review was collected as part of a promotion.] My zfold 5 is a remarkable phone. I love being able to open the device into a small tablet-lile screen, as well as use of the special features of the Samsung including the AI features on the camera are outstanding.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on July 29, 2024
Posted by: Leothelion
[This review was collected as part of a promotion.] I love this phone! It has great storage. Great for work as well as personal use. I love that it flips open to a bigger screen. When your traveling and watching Netflix it's so convenient. Also when flipped open you can keep it in a L shape. And the movie screen will all be on one side while you use the other half of the phone as a base. It's so great! No need for kick stands and I'll that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold 5 review
on July 29, 2024
Posted by: DrTech907
[This review was collected as part of a promotion.] Had my Z Fold 5 for a year and use it for movies also playing games it's a great device for both. It's a great device for traveling when you don't want to being a tablet or a laptop. The split view when watching stuff on the plane when you don't have a phone holder.
Value
5
Written by a customer while visiting Samsung US