Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5
So far so good.
on July 29, 2024
Posted by: Albert
[This review was collected as part of a promotion.] Good things, first. The entire idea of phone becoming tablet is great. I've been a huge fan of it form the beginning. Having narrow phone easily manageable with one hand while folded, and a small tablet for web activities, movies, games, and multitasking while unfolded is great.
Having the great UI and personal customization experience is a big deal yo me. So, far no connection, reception, or slow down problems affected me. Galaxy AI is a hit and miss. I guess, I have to grow on it and it will be helpful at some point. Overall a great device.
Now, not so great things. The device is thick and quite heavy. I had z fold 2 and z fold 4 before. Both of them developed significant problems after about a year or year and a half of use. Z fold 2 periodically didn't charge. Z fold 4 had multiple other issues. Its hinge broke, wifi, Bluetooth and I think NFC connection also broke. I ended up being able to use it only folded and only on mobile network.
Hence the title of my review - So far so good. Basically, I think at this price point this devices should have much better quality control.
So, I'm hesitant to recommend the fold series phones to others, despite liking the design and functionality.
Having the great UI and personal customization experience is a big deal yo me. So, far no connection, reception, or slow down problems affected me. Galaxy AI is a hit and miss. I guess, I have to grow on it and it will be helpful at some point. Overall a great device.
Now, not so great things. The device is thick and quite heavy. I had z fold 2 and z fold 4 before. Both of them developed significant problems after about a year or year and a half of use. Z fold 2 periodically didn't charge. Z fold 4 had multiple other issues. Its hinge broke, wifi, Bluetooth and I think NFC connection also broke. I ended up being able to use it only folded and only on mobile network.
Hence the title of my review - So far so good. Basically, I think at this price point this devices should have much better quality control.
So, I'm hesitant to recommend the fold series phones to others, despite liking the design and functionality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never going back to traditional phone
on July 29, 2024
Posted by: Darthwader
[This review was collected as part of a promotion.] Changed from a S24 Ultra to a Fold 5. The difference it made to my productivity is amazing. Each app has a preferred screen size. For example, a phone call needs a small screen and youtube a large screen.
On rhe ultra I was stuck with a large screen all the time. So hard to make calls and not large enough for notes.
On rhe ultra I was stuck with a large screen all the time. So hard to make calls and not large enough for notes.
This phone is the perfect phone. All apps can now be used as they were meant to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome upgrade
on July 29, 2024
Posted by: IB4002
[This review was collected as part of a promotion.] I had the fold4 and upgraded to the fold5 and I love the feel and processing speed! The fold4 felt a bit bulkier and this one just feels sleek in my hands. I love it and I will never go back to a non-foldable phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is incredibly versatile!
on July 29, 2024
Posted by: WorkMomLife
[This review was collected as part of a promotion.] I love my Fold! It allows me to get work done on the run, from email to the office suite. I love the multiple window function when I need to refer back to something while working. When work is all done though I get to use it for fun! I love to use it as a reader, play my mobile games, or watch videos. Additionally, with samsung kids mode I can hand it over to my kiddos and keep them entertained on the go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect device for the necessary necessities
on July 29, 2024
Posted by: Love2stream
[This review was collected as part of a promotion.] Galaxy is great because it helps you do quicker activities
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great now with galaxy ai
on July 29, 2024
Posted by: Jackie
[This review was collected as part of a promotion.] New galaxy Ai makes a lot easier and faster for web and photos fold is a great device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone!
on July 29, 2024
Posted by: Biddaddy
[This review was collected as part of a promotion.] This is a great phone! I love all samsung products. Galaxy z fold is a feature rich device. Now since Samsung launch Galaxy AI, I will be upgrading to galaxy z fold 6 soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fun, wow factor, convenient.
on July 29, 2024
Posted by: Luvsmsng
[This review was collected as part of a promotion.] I love my Zfold 5. The convenience and wow factor of the internal screen is worth every penny. Showing a friend a video and then opening my phone to show the huge screen is always a conversation starter.
The phone has been reliable and consistent as well. I've noticed a huge improvement in battery life over the fold, 3, 4 and previous models.
Love my fold and I'm saving for the 6 now so I can try the new Galaxy AI.
Value
5
Written by a customer while visiting Samsung US