Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
4
Useful with a few flaws
on August 12, 2024
Posted by: IsaacS
[This review was collected as part of a promotion.] I use affordable advice for work so that I can have more screen real estate. While I like the form factor I feel it's a little bit too tall and narrow. Slightly shorter and wider would be better. Durability on these folding devices is subpar. I've had multiple break due to durability problems. No drops or accidents simply folding your unfolding causes of problem.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very capable
on August 12, 2024
Posted by: Folddiger
[This review was collected as part of a promotion.] Is capable of everything I need it to do and very comfortable to use the big screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a good phone that just works.
on August 12, 2024
Posted by: RiverD
[This review was collected as part of a promotion.] The phone is a great investment! Good for people looking for a foldable phone with Galaxy AI. I can tap the bar at the bottom to circle something and get results! It really is a fast phone, too. It has a snapdragon 8 gen 2 for galaxy and it has 12GB of RAM. It makes for a fast phone with a lot of apps open. The one issue i have is that after a while the screen protector can start peeling off, but they offer a free replacement within one year of ownership. I recommend 100%!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy fold 5
on August 12, 2024
Posted by: Lovemyphone79
[This review was collected as part of a promotion.] I've never had an issue with it and I use the s pen daily. I watch movies and shows like a tablet, but half the cost. The AI is very helpful to get work done quickly and efficiently. I watch football and hockey while I'm at work with amazing clarity. I keep my files and organize my life with the calendar app and most importantly, the note app.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Completely thrilled.
on August 12, 2024
Posted by: Buckmaster09
[This review was collected as part of a promotion.] This is my first fold device and so far I am delighted with it's features and functions. I have already mentioned this phone to friends and family. The functionality with AI is also. Incredible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I like the phone
on August 12, 2024
Posted by: Featha
[This review was collected as part of a promotion.] It is a nice phone, a bit heavy and I have problems with the screen protection on the flip screen. But I love it for streaming and games
Value
3
Response from Samsung USBy Social Commerce, August 13, 2024
Salutations Featha,
Thanks for taking the opportunity to review your Samsung Galaxy Z Fold5. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use. Your device features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of a powerful Snapdragon 8 Gen 2 processor. You have internal screen protection pre-installed on Galaxy Z products. Plus, you can get a free one-time screen protector replacement if needed. Or you can receive special coverage for a discounted, one-time screen replacement due to defect or accident with Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip5 and Z Fold5, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Please take a moment to review, "Care for your Samsung foldable phone" for some tips on how to keep your device in looking in its pristine condition. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thanks for taking the opportunity to review your Samsung Galaxy Z Fold5. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use. Your device features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of a powerful Snapdragon 8 Gen 2 processor. You have internal screen protection pre-installed on Galaxy Z products. Plus, you can get a free one-time screen protector replacement if needed. Or you can receive special coverage for a discounted, one-time screen replacement due to defect or accident with Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip5 and Z Fold5, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Please take a moment to review, "Care for your Samsung foldable phone" for some tips on how to keep your device in looking in its pristine condition. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
4
Good upgrade from the fold4
on August 12, 2024
Posted by: Berickson
[This review was collected as part of a promotion.] Great phone and the folding gets better each generation. This one has the most fluid fold I've experienced yet! Just needs a larger cover screen and this phone is an easy 5+ star
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy z fold 5
on August 12, 2024
Posted by: Nickshophop
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 5 refines the foldable experience with subtle yet meaningful upgrades. It features a slimmer and lighter design, thanks to a new hinge mechanism that allows it to fold flat, reducing the screen crease visibility. The 7.6-inch main AMOLED display is vibrant with a 120Hz refresh rate, perfect for multitasking, which is further enhanced by Samsung’s One UI. Performance is top-tier with the Snapdragon 8 Gen 2 chip, making it one of the most powerful foldables.
The camera setup remains largely unchanged from the Z Fold 4, with a 50MP main sensor, 12MP ultra-wide, and 10MP telephoto lens. While it offers solid performance, especially in good lighting, it doesn't match up to competitors like the Google Pixel Fold in zoom capabilities. Battery life is reliable, lasting a full day under moderate use.
Overall, the Galaxy Z Fold 5 is an excellent choice for those new to foldables or upgrading from older models, though it may not be a must-buy for those seeking significant camera improvements
Value
5
Written by a customer while visiting Samsung US