Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Gray
Average customer rating
4.7 out of 5
4.7
(3,907 Reviews)
Open Ratings Snapshot
Rating breakdown 3,907 reviews
5 Stars
3,091
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product. 
(
17 out of 20
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Gray
Customer Rating
5 out of 5
5
So far I'm impressed.
on August 23, 2023
Posted by: JamesBondDB9
[This review was collected as part of a promotion.] I have only been using the phone for about 6 days, but so far I love it. I upgraded from an LG V60 with the dual screen case and loved being able to multitask on 2 screens. This may not have 2 separate screens side by side, but I can still multitask. It's been odd getting used to the size since the V60 is a much bigger phone with or without the dual screen case open or shut.
2 things I would like to see in an update: 1) I'd like there to be an option to have the cover screen mirror the inside, not just the other way around. It was a bit annoying having to set up 2 sets of home screens the way I like them. 2) I would be great for the home screens to loop. I have 5 home screens and it would be great to go straight from the far left one to the far right one just by swiping left.
Aside from that, I love it. I prefer One UI over the Pixel setup. I hate not being able to group apps in the app tray and only to only be able to do that on home screens. I also like the widget options more and it works more seamless with my Watch 5 Pro. I look forward to getting my case on it when it comes today, since the phone is rather slippery without it.
The camera is also amazing. My V60 and Pixel 7 Pro take amazing pictures and this phone steps it up. I take a ton of pictures so having a good camera on my phone is worth it since I don't always want to carry my professional camera everywhere. I wish the phone had a micro SD card slot for even more storage, but it's not a big deal.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 23, 2023
Posted by: Ducksauce
[This review was collected as part of a promotion.] I use my phone for everything it is very important to me if I don't have my phone I feel lost lol I just love my phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone i have ever had
on August 23, 2023
Posted by: Comas131
[This review was collected as part of a promotion.] Best phone i have ever had. I have always been a samsung fan, but i never had the chance to own a z fold until now.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AT&T Store
on August 23, 2023
Posted by: BEAMSTREAM
[This review was collected as part of a promotion.] I bought this camera usage--will use to stream youtube
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on August 23, 2023
Posted by: Flipflop
[This review was collected as part of a promotion.] Use it to pass time with games and streaming videos
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The Z Fold 5
on August 23, 2023
Posted by: FriendscallmeZ
[This review was collected as part of a promotion.] Upgrading from the S22 Ultra, this has been a good experience. The only thing I'll miss about my old phone is the space zoom. I'm still testing out the cameras though. As far as the phone itself, I'm glad I joined the flip or rather the fold side and don't think I'll ever go back to the "candy bar" phones. I call it my mini phone/ mini tablet. I REALLY like how you can force full apps into split screen!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this product
on August 23, 2023
Posted by: Versalles
[This review was collected as part of a promotion.] Streaming ,pictures ,videos etc , I love this device
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best fold phone ever. I was using galaxy s22ultra.
on August 24, 2023
Posted by: AsifaN
[This review was collected as part of a promotion.] Genius. Awesomeness. Brilliant in all manner. No words to express. Just superb.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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