Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Gray
Average customer rating
4.7
(3,907 Reviews)
Rating breakdown 3,907 reviews
5 Stars
3,091
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Gray
Customer Rating
5
Best Headphones Ever!!
on September 4, 2024
Posted by: Buds2ProReview
[This review was collected as part of a promotion.] I am always using headphones. What is my Galaxy Buds2 Pro? I never have to use any other headphone again. The sound quality is great, the noise canceling feature is awesome, and it is very accurate with the voice to text. It's accuracy. It's perfect for when I'm using the new Galaxy AI on my Fold 5.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Did it's job
on September 7, 2024
Posted by: Matteo
[This review was collected as part of a promotion.] Would have expected better reception being the price
Value
3
Response from Samsung USBy Social Commerce, September 9, 2024
Good day Matteo,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold5. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love to be able to assist you with what you may be experiencing with your device, but we need more information than we currently have available. If you would like to reach out to Samsung Support for further assistance with troubleshooting your device, we'd love to assist you! Thank you for being an unwavering Samsung customer.
- Debra
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https://www.samsung.com/us/smartphones/galaxy-z-fold5/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold5. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love to be able to assist you with what you may be experiencing with your device, but we need more information than we currently have available. If you would like to reach out to Samsung Support for further assistance with troubleshooting your device, we'd love to assist you! Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
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https://www.samsung.com/us/smartphones/galaxy-z-fold5/
Written by a customer while visiting Samsung US
Customer Rating
5
A work horse
on September 8, 2024
Posted by: CoPilot
[This review was collected as part of a promotion.] The Fold 5 has been extremely useful for work when reading and editing spreadsheets, navigating emails and multitasking. When off the clock it's features are super fun to watch videos and video chat with family. Galaxy AI has been helpful with photo editing. Overall I highly recommended the fold series to anyone who needs a phone for reading documents and spreadsheets on the go and like to use their spare time doing what the love most.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the device and finger scanner
on October 7, 2024
Posted by: Darnell
[This review was collected as part of a promotion.] Love my device I've had the zfold 2,3,4and now the 5 love watching moving playing games on it and doing school work and work related things
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on October 8, 2024
Posted by: Dip12345678910
[This review was collected as part of a promotion.] I use fold 5 every day. Its my 2nd phone of fold series. I USED FOLD 3 AS WELL.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on October 8, 2024
Posted by: JakFlakes
[This review was collected as part of a promotion.] I never thought I would love a phone so much!
I typically switch phones at least once a year, I like to try new devices and technology, but I won't be switching the zfold5. The versatility of the phone and multitasking capabilities are great! I love how much stuff I can do with my s pen. I have been finding myself using more and more, like writing down school work, shopping list, to do lists, and more. And the AI in galaxy is crazy good! Love the ability to edit my own photos.
This is an amazing phone and hope Samsung keeps making it better!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold screen fully opened
on October 9, 2024
Posted by: DCinRI
[This review was collected as part of a promotion.] The screen is great for playing games and watching shows. Great for using in the car for GPS navigation. Galaxy AI is the best! It makes searching and editing photos even better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy ZFOLD 5
on October 10, 2024
Posted by: Kali1975
[This review was collected as part of a promotion.] I love the big screen on this phone. And the Galaxy Ai is very helpful
Value
4
Response from Samsung USBy R&R Team, January 22, 2025
Thanks for reaching out to us, Kali. We appreciate you sharing your experience with the Galaxy Z Fold5. Your feedback is essential as we strive to make constant improvements. We are pleased to see that you love the screen size of the phone. Enjoy a movie-going experience on the bright 7.6" Main Screen without direct sunlight ruining the view. You can also unfold a stunning, immersive 7.6" screen reimagined to bring you gaming like never before, cinematic viewing and improved productivity. We're also please to see that you've been able to utilize some of the Galaxy AI features your device offers. With a great display and great features, the Z Fold5 takes productivity and creativity to another level. Thanks for sharing your feedback and we hope to hear more from you in the future. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US