Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Gray
Average customer rating
4.7
(3,907 Reviews)
Rating breakdown 3,907 reviews
5 Stars
3,091
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Gray
Customer Rating
5
Fantastic upgrade
on August 26, 2024
Posted by: zens48
[This review was collected as part of a promotion.] I have been a Samsung user always. Specifically the Z Fold series since the 3rd generation which I upgraded from to this Z Fold 5. The best thing was the weight reduction, it feels much lighter in comparison, now I can watch movies while laying down without my arms getting tired. The Galaxy AI integration has made note taking easier and faster as well as searching for things Im curious about with Circle to Search.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold 5
on August 26, 2024
Posted by: Shell641
[This review was collected as part of a promotion.] Galaxy z fold 5 great device
Always use both screen fast and reliable future pack Delable its samsung
Always use both screen fast and reliable future pack Delable its samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mini Tablet
on August 26, 2024
Posted by: Fold5TabletKiller
[This review was collected as part of a promotion.] I sold my tablet after getting my Fold 5 because the screen is so huge! I love the versatility, especially split screen view! I have my bank app open on one side and my checkbook all on the other! Galaxy AI has opened up a while new "Galaxy" for me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for big fingers
on August 26, 2024
Posted by: Reality
[This review was collected as part of a promotion.] Excellent options, pics r great and display is phenomenal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My laptop is obsolete
on August 26, 2024
Posted by: Dameon
[This review was collected as part of a promotion.] Best feature is, not having to pull out a laptop. From work to play, this is my favorite phone yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Screen size
on August 26, 2024
Posted by: Geminius
[This review was collected as part of a promotion.] I love have the multiple screens especially when reading
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Small Nitpicks About Z Fold
on August 26, 2024
Posted by: collinnnn
[This review was collected as part of a promotion.] Galaxy AI is pretty underwhelming. I strongly dislike how it seems to be such a big buzzword, however it has literally changed nothing about my day to day phone usage.
I like the phone, it's spectacular, however there are a few things I don't like. The front screen is just slightly too small, and makes typing on it and using it an absolute pain. The inside screen should definitely be bigger at this point, the charging is subpar at only 25w, it should be 45w at the very minimum, and the cameras are not good.
Overall I do really like the phone and it's had some pretty good performance.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Great device in theory poor execution
on August 26, 2024
Posted by: Tekkid
[This review was collected as part of a promotion.] I love the theory of the fold but it's not sturdy enough it's almost built to break waterproofing is enough to par processors decent camera is subpar at best and did I say again it is poorly put together and easily breakable
Value
1
Response from Samsung USBy Social Commerce, August 28, 2024
Hello there Tekkid,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold5. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use. Your device features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of a powerful Snapdragon 8 Gen 2 processor. You have internal screen protection pre-installed on Galaxy Z products. Plus, you can get a free one-time screen protector replacement if needed. Or you can receive special coverage for a discounted, one-time screen replacement due to defect or accident with Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Fold5, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Please feel free to take a moment to review, "Care for your Samsung foldable phone" for some tips on how to keep your device in looking in its pristine condition. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold5. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use. Your device features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of a powerful Snapdragon 8 Gen 2 processor. You have internal screen protection pre-installed on Galaxy Z products. Plus, you can get a free one-time screen protector replacement if needed. Or you can receive special coverage for a discounted, one-time screen replacement due to defect or accident with Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Fold5, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Please feel free to take a moment to review, "Care for your Samsung foldable phone" for some tips on how to keep your device in looking in its pristine condition. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US