Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Gray
Average customer rating
4.7 out of 5
4.7
(3,907 Reviews)
Open Ratings Snapshot
Rating breakdown 3,907 reviews
5 Stars
3,091
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product. 
(
17 out of 20
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Gray
Customer Rating
5 out of 5
5
The camera quality on this phone is amazing!
on November 13, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my phone primarily for streaming, taking photos, and playing video games. All the streaming services I use run very smoothly with the phone. The screen makes me feel like I'm using a tablet instead of a cell phone. I like taking pictures of the wilderness so this phone comes in handy for that.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is a good product and I like its features
on November 13, 2023
Posted by: Moncho
[This review was collected as part of a promotion.] I use it a lot for my technical zoom classes and for games
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great pictures high resolution
on November 13, 2023
Posted by: Phone1
[This review was collected as part of a promotion.] Love streaming on my know phone fast processor to run any app
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Complex folding delicate masterpiece
on November 13, 2023
Posted by: 23cyborg
[This review was collected as part of a promotion.] Great for streaming content such as Netflix and web browsing, just gives my anxiety with the delicate screen
Value
3 out of 5
3
Response from Samsung USBy Social CommerceNovember 16, 2023
Hi there 23cyborg, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Fold5. We are thrilled to hear you are enjoying the features and streaming on your device. If you are concerned about the display of your device, we have provided a link to an article about care measures for foldable devices. We have also provided a link to Customer Care+ to help determine if you would like to add this protection to your device and help with peace of mind. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has allot of features
on November 13, 2023
Posted by: Tremendous
[This review was collected as part of a promotion.] I use my phone to watch videos which has good
Quality imaging. I use it to shop and play games. The games on this phone looks so good. I like making videos with this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Essential and useful
on November 13, 2023
Posted by: GIOLIFE
[This review was collected as part of a promotion.] It is a practical and essential device you can have 2 in 1 as you like and transform the experience into fun. Its characteristics are exclusive and essential for all work management.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever had
on November 13, 2023
Posted by: Ilian7
[This review was collected as part of a promotion.] Z fold is the best phone Samsung has done it, 1st i got Z fold 3 than Z fold 4 & now Z fold 5, the big screen is the best for movies games or football, soccer games. The camera is 10/10 and the battery is excellent. Highly recommend 👌 🌟
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Galaxy Buds 2 pro are astounding.
on November 13, 2023
Posted by: Gabriel
[This review was collected as part of a promotion.] My galaxy buds 2 pro have been absolutely amazing in every category. The sound quality delivers such a rich assortment of sounds and have been the best earbuds I've used for listening to music on spotify and when playing games. They have a great battery life that last me through a work day. I'm most pleased that they are unbelievable durable. I've dropped them more than a few times without ANY change in my sound quality. Unless a galaxy buds 3 pro come out, I will buy these again and again when they break.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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