Customer Reviews for Sharpie - S-Gel Retractable Gel Pen, Fine Point, 0.5mm, 4/Pack - Black Ink
Customer Rating
4
Great pen, don't wash them
on November 2, 2021
Posted by: designer57
from Michigan
Gender:Male
I bought two of these and forgot one in a shirt pocket, it exploded in the wash and got the wash tube black and oily. ruined the shirt and spotted other clothes. The pen writes great just don't let it go thru the wash!!!!
I was super-excited to see that these were “no-bleed” Sharpie brand pens. I LOVE Sharpies and picked up a couple 4-packs of black and blue. The next day, at work, I was writing up a contract with a client only to find that what I thought was going to be my new favorite pen had, indeed, bled. That would be bad enough, but it ruined the sleeve of my shirt as well.
Soooooo incredibly disappointed and angry. Feels like another instance of “Over-promise and Under-deliver.”
Do better, Sharpie…do better.
No, I would not recommend this to a friend.
Response from SharpieBy Sharpie Consumer Care, Writing, November 10, 2021
Hi. Thanks for sharing your review with Sharpie. We are sorry to hear your S-Gel bleeds through the page, and ruined your shirt. Please give our consumer care team a call at 1-800-346-3278, and we will have this addressed. Let's turn this experience around for you!
Writes smooth but it is NOT smear proof and runs if it gets wet :(
No, I would not recommend this to a friend.
Response from SharpieBy Sharpie Consumer Care, Writing, October 21, 2021
Hi, Inda. Thanks for sharing your review with Sharpie, and sorry to hear your S-Gel Pens smudge. Kindly be advised that temperature and paper quality can contribute to smearing. In regard to getting wet, paper easily absorbs liquid, and the ink spreads along with it. If you need further assistance, please call us at 1-800-346-3278. We'll be happy to help!
I and my wife loved how these pens wrote when we first started using them, I got a 4 pack of .5mm black pens. Worked for about three weeks. Then stopped writing completely, felt like I was just scratching the paper. don't have any idea how to get it to work again. Tried drawing circle and clean dry paper, that didn't work. I hadn't used it in 4 or 5 days when this happened. Going to give another one a try and see how long it works. So I can't recommend them at this point. I'll update this review when I see if the other ones last. But I found they write smooth and I like a fine tip.
Response from SharpieBy Sharpie Consumer Care, Writing, October 21, 2021
Hi, Delmar. Thanks for sharing your review with Sharpie. We are sorry to hear your S-Gel Pens stopped working. This is definitely not the experience we want you to have. Please give our consumer care team a call at 1-800-346-3278, and we will have this addressed. Let's turn this experience around for you!
Test blue 0.7, work fine for me. Only not water resist ink, not usable for legal or permanent documents.
I would recommend this to a friend!
Response from SharpieBy Sharpie Consumer Care, Writing, October 21, 2021
Hi. Thanks for sharing your review of Sharpie S-Gel Pens. We always value consumers who are keen to give us their thoughts and feedback. Rest assured that your concern about water resistance will be communicated to the Brand. Stay safe!
I absolutely love the Sharpe S-Gel pens. They write so smoothly, quick dry with no smearing and excellent colour pigment. I have always been a loyal Sharpie marker customer but now I have to throw out all my other pens, there's no going back to any other brand. I LOVE THE S-GEL!!
I bought a pack of these pens specifically for the no bleed promise. I am disappointed to report the claim of no bleed is not accurate as you can tell by the photos below. My hand has never been so messy after using a pen for an extended period of time. I would not buy this again and will be throwing these out.
No, I would not recommend this to a friend.
Response from SharpieBy Sharpie - Consumer Care, Writing, October 1, 2021
Hi. Thanks for sharing your review with Sharpie S-Gel Pens. We are sorry to hear your gel pens bleed. Please give our consumer care team a call at 1-800-346-3278, and we will have this addressed. Let's turn this experience around for you!
[This review was collected as part of a promotion.] These pens are very nice and high quality. They write very smooth and have a nice and soft grip for those long writing sessions. Highly recommended. The color are vivid and bright. Thanks for the trials