I have been drinking this tea for a number of years and have loved it. Starting in October of 2021 I noticed a change in the look of the tea bags. It appeared like the tea leaves had been bagged still wet and stained the bag. I also noticed a change in taste. Every box I have purchased since then has had the same issue and the taste isn't the same either. Very disappointed since this is one of my two favorite teas. May have to switch.
I don’t event like tea or coffee ,for that matter, but I love TAZO’s Passion tea. It’s just made with water but it tastes so creamy and rich. I don’t know how they do it. I am addicted!
Could you please add the nutrition info to the box or your website? I am always drinking passion tea so knowing the carb and sugar count would be helpful. Thank you.
The tea bags are not sturdy enough so when you separate the small paper from the tea bag, it’s so stuck that it breaks the entire tea bag. I hate drinking tea with specks of the passion tea herbs all floating in my mug. Please fix this packaging issue
No, I would not recommend this to a friend.
Response from tazo.comBy Tazo, Consumer Services , January 24, 2022
We appreciate your feedback. We're sorry to hear about your disappointing experience with this product. We would love to speak with you further regarding your concerns and invite you to reach out to us at consumer.services@unilever.com.
I’m rather new to the world of tea so? I’m confused over how much caffeine is or is not in this particular flavor. I do enjoy drinking a couple of cups in the afternoon, but, I can’t seem to fall asleep at night. I can’t find where it says caffeinated on the box. Unfortunately I will have to stop drinking this tea, which I rather like, until I find something else w/o caffeine.
The apparent wet coating on the tea bag sticks to the tab and causes the bag to tear. As a result tea leaves leak into the brew. What a mess! Please stop wetting the tea bags before they go into the packaging. I'm not buying this again!
No, I would not recommend this to a friend.
Response from tazo.comBy Tazo, Consumer Services , January 11, 2022
We appreciate your feedback. We're sorry to hear about your disappointing experience with this product. We would love to speak with you further regarding your concerns and invite you to reach out to us at consumer.services@unilever.com.
Delicious Hot or Cold. Sticky bags; problem solved
on December 27, 2021
Posted by: Db Stewart
from NYC, NY
I have been drinking Tazo tea for years, I really enjoy your Earl Grey blend. On a whim I picked up the Passion and loved it from the first cup. It is pleasant to smell and to taste with its citrus flavor and one of the only teas that I can drink w/o adding a sweetener. I make it either hot or cold. I did notice last summer that the box I purchased had bags that were sticky and adhered to the wrapper and frequently tore. I see that others have had the same experience. It was very annoying and somewhat scary/suspicious. But I purchased another box, and that was perfectly fine, as have been the several subsequent boxes of your product which I continue to drink. Sipping a cup right now. You make a good product, so thank you.