Customer reviews from tazo.com
Tazo - Zen Green Tea, Tea Bag, 1.2 Oz., 16/Box
Average customer rating
4.3
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
219
4 Stars
38
3 Stars
12
2 Stars
8
1 Star
31
56%of customers recommend this product.
(
40 out of
71)
Customer Reviews for Tazo - Zen Green Tea, Tea Bag, 1.2 Oz., 16/Box
Customer Rating
1
Tastes Different
on October 12, 2022
Posted by: Tealuvr
from Nebraska
After buying Tazo for 15 years, I’m no longer a customer. The new organic Zen tastes much different, although the company says it doesn’t. Hardly any minty goodness now!! My tastebuds don’t lie! The Awake tea also tastes different. So sad to lose my favorite teas!! The whole family loved them, and I always recommended to friends. Please bring back the old teas!! Will be looking elsewhere for replacements. Teatime won’t be the same now!! :(
No, I would not recommend this to a friend.
Response from tazo.comBy Tazo, Consumer Services, October 14, 2022
Hi there! Thanks for your feedback. We're sad to hear you were disappointed in the taste of our The New Organic Zen, and we'll be sure to share your comments with our team.
Written by a customer while visiting tazo.com
Customer Rating
1
They ruined my favorite tea
on October 19, 2022
Posted by: SCJ2
from NY
Tazo zen was my absolute favorite tea. The new formula barely has any flavor, the spearmint notes are lost, and there is a bad fake lemon taste. Please bring back the old formulation. I'm disappointed I wasted money on 36 tea bags not knowing the taste would be completely different.
No, I would not recommend this to a friend.
Response from tazo.comBy Tazo , Consumer Services, October 20, 2022
We're sorry you didn't like the taste of our TAZO Organic Zen Tea Bag. We appreciate you taking the time to reach out, and we'll be sure to share your comments with the rest of our team!
Written by a customer while visiting tazo.com
Customer Rating
1
Where did the regular zen go?
on October 25, 2022
Posted by: Marty McFly
from Southern Utah
The regular zen, delightful….this new regenerative zen, tastes like crap! Congratulations, you guys ruined a near perfect tea. Yuck!!
No, I would not recommend this to a friend.
Response from tazo.comBy Tazo, Consumer Services, October 26, 2022
We're sorry you didn't like the taste of our TAZO Organic Zen Tea Bag. We appreciate you taking the time to reach out, and we'll be sure to share your comments with the rest of our team!
Written by a customer while visiting tazo.com
Customer Rating
1
Not Good
on October 31, 2022
Posted by: Bill1961
from San Antonio, Texas
I have been drinking the regular Zen Green Tea every day (4 bags a day) for almost 15 years and love it. I just tried the organic version and it doesn't taste good at all. Nothing like the regular version. PLEASE do not stop selling the non-organic version!
No, I would not recommend this to a friend.
Response from tazo.comBy Tazo, Consumer Services, November 1, 2022
We're sorry you didn't like the taste of our Regenerative Organic Zen. We appreciate you taking the time to reach out, and we'll be sure to share your comments with the rest of our team!
Written by a customer while visiting tazo.com
Customer Rating
1
Not the same
on November 6, 2022
Posted by: Disappointed!
from Seattle
Please make the organic zen taste more like the old zen that has been discontinued. I used to buy Zen by the case for my afternoon iced tea. I bought a case of the new one and it tastes nothing like the original and I won't be buying it again.
No, I would not recommend this to a friend.
Response from tazo.comBy Tazo, Consumer Services, November 8, 2022
Hello, we are sorry to hear you did not enjoy the taste of our Tazo Organic Zen Tea - we have shared your thoughts with our team and hope you have a great day!
Written by a customer while visiting tazo.com
Customer Rating
1
Oh well
on November 11, 2022
Posted by: P Llow
from Illinois
I like the original Zen. I’m trying to like this one but I do not darn it. I like everything about their packaging I don’t use K cups I can recycle even the tea oh well I’ll find another good tea somewhere but the lemongrass spearmint on the original one tasted so much better.
No, I would not recommend this to a friend.
Response from tazo.comBy Tazo, Consumer Services, November 12, 2022
Thanks for reaching out, and we're sorry to hear of your experience with our Organic Zen tea bags. We'd like to understand this better - please email our team at consumer.services@unilever.com and provide ref id: 42082111. We'll keep an eye out!
Written by a customer while visiting tazo.com
Customer Rating
1
I miss the old Zen!
on November 19, 2022
Posted by: MonicaK
from Ohio
I have tried to drink the new organic Zen tea, but I miss the original. Is it possible to bring it back? This new product tastes nothing like the old one…I just don’t care for the flavor at all. I used to drink 3-4 cups per day of the original Zen. I’ll have to start looking for a new green tea. So disappointing….
No, I would not recommend this to a friend.
Written by a customer while visiting tazo.com
Customer Rating
1
Not as good
on December 4, 2022
Posted by: Na22
“Regenerative Organic Zen Green” is not anywhere as good as the original “Zen”. Please bring back the original Zen in tea bags.
No, I would not recommend this to a friend.
Response from tazo.comBy Tazo, Consumer Services, December 4, 2022
Thank you for bringing this to our attention. We’re sorry to hear you don't care for our Regenerative Organic Zen Tea. Please contact our team at consumer.services@unilever.com and provide the reference id: 42305177.
Written by a customer while visiting tazo.com