Customer reviews from folgerscoffee.com
Folgers - Silk Coffee Keurig K-Cup Pods, Dark Roast, 24/Box
Average customer rating
4.7
(722 Reviews)
Rating breakdown 722 reviews
5 Stars
577
4 Stars
98
3 Stars
34
2 Stars
5
1 Star
8
95%of customers recommend this product.
(
189 out of
198)
Customer Reviews for Folgers - Silk Coffee Keurig K-Cup Pods, Dark Roast, 24/Box
Customer Rating
1
Below average taste
on July 24, 2021
Posted by: Coco puff1
from Winnipeg manitoba
Gender:Male
I bought this a month ago and find the after taste on tongue is quick the horrible?
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, July 28, 2021
We are sorry to hear about the aftertaste you've described as this certainly is not the quality that we expect from any of our coffees. So we can learn more about your experience and best help, we are reaching out to you via email. We look forward to connecting with you soon and we sincerely appreciate you taking the time to make us aware of this.
Written by a customer while visiting folgerscoffee.com
Customer Rating
4
Grinds in my coffee
on June 30, 2021
Posted by: cbonsted
Great taste but a few of the pods put grinds in my coffee. I am disappointed
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Love Black Silk coffee but no decaf??
on June 17, 2021
Posted by: Loseby
from New Jersey
Gender:Male
I’ve been drinking Black Silk since I bought my pod brewer an I really like the flavor but I can’t find it in decaf. Do they make Black Silk decaf?
I would recommend this to a friend!
Response from folgerscoffee.comBy Folgers, Consumer Care, June 22, 2021
Thanks for being such a loyal consumer! While we do make Decaf Black Silk, it is only offered in the ground coffee variety at this time. We will certainly let our teams know that you'd like to see it in KCups in the future!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Bold good strong pleasing flavor! Black Silk 4 Me
on April 12, 2021
Posted by: Gamm
from Greer, SC
Gender:Female
I have been drinking it for months now since my first cup. Black, bold, aroma can’t be beat!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Did you change your recipe?
on March 20, 2021
Posted by: Dian with no e
from Minnesota
Gender:Female
I bought these K cups for at least a year now then all of a sudden they start tasting acidic, plasticky and burnt. I thought it was my creamer, but it’s not, I even bought a bee Kuerig that didn’t solve it, then I realized it’s the coffee! I tasted it straight black and wow I’m convinced you changed the recipe or have horrible quality control. I’m rather sad as I loved this coffee and now I have a 48 pack and 24 pack I’ll throw out. Why did you change it????
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, March 22, 2021
Dian, we're disappointed to hear you noticed a change in flavor in your Black Silk K-Cups, as we can assure you there has been no reformulations. We thank you for bringing this to our attention and have reached out via email so we may learn more and see how we can help. Hope to hear from you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Hit the Jackpot
on January 31, 2021
Posted by: Maddox1013
from Ocala, FL
Gender:Female
I love dark roast coffee and I love smooth coffee, but couldn't find the two in one brew until now. Thank you Folgers, now I don't have to have dark roast with bitter notes! Black Silk is bold and smooth, please keep this coffee in Kcups available, I feel like I have hit the jackpot!
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Bold Coffee
on December 8, 2020
Posted by: Jdog92
from Lindside,Wv
Gender:Male
It taste a tad bit strong. It good if you like strong coffee.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
3
Coffee Grinds in my coffee
on November 6, 2020
Posted by: Anonymous
from AL
Gender:Female
I have always enjoyed a good cup of Folgers coffee in the morning until I started using the Black Silk K-cups. The taste is good but the coffee grinds not so much..
Written by a customer while visiting folgerscoffee.com