Customer reviews from folgerscoffee.com
Folgers - Silk Coffee Keurig K-Cup Pods, Dark Roast, 24/Box
Average customer rating
4.7
(671 Reviews)
Rating breakdown 671 reviews
5 Stars
536
4 Stars
90
3 Stars
32
2 Stars
5
1 Star
8
95%of customers recommend this product.
(
189 out of
198)
Customer Reviews for Folgers - Silk Coffee Keurig K-Cup Pods, Dark Roast, 24/Box
Customer Rating
5
Bold good strong pleasing flavor! Black Silk 4 Me
on April 12, 2021
Posted by: Gamm
from Greer, SC
Gender:Female
I have been drinking it for months now since my first cup. Black, bold, aroma can’t be beat!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Did you change your recipe?
on March 20, 2021
Posted by: Dian with no e
from Minnesota
Gender:Female
I bought these K cups for at least a year now then all of a sudden they start tasting acidic, plasticky and burnt. I thought it was my creamer, but it’s not, I even bought a bee Kuerig that didn’t solve it, then I realized it’s the coffee! I tasted it straight black and wow I’m convinced you changed the recipe or have horrible quality control. I’m rather sad as I loved this coffee and now I have a 48 pack and 24 pack I’ll throw out. Why did you change it????
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, March 22, 2021
Dian, we're disappointed to hear you noticed a change in flavor in your Black Silk K-Cups, as we can assure you there has been no reformulations. We thank you for bringing this to our attention and have reached out via email so we may learn more and see how we can help. Hope to hear from you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Hit the Jackpot
on January 31, 2021
Posted by: Maddox1013
from Ocala, FL
Gender:Female
I love dark roast coffee and I love smooth coffee, but couldn't find the two in one brew until now. Thank you Folgers, now I don't have to have dark roast with bitter notes! Black Silk is bold and smooth, please keep this coffee in Kcups available, I feel like I have hit the jackpot!
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Bold Coffee
on December 8, 2020
Posted by: Jdog92
from Lindside,Wv
Gender:Male
It taste a tad bit strong. It good if you like strong coffee.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
3
Coffee Grinds in my coffee
on November 6, 2020
Posted by: Anonymous
from AL
Gender:Female
I have always enjoyed a good cup of Folgers coffee in the morning until I started using the Black Silk K-cups. The taste is good but the coffee grinds not so much..
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Great taste BUT does nto work well in Keurig brewe
on October 8, 2020
Posted by: NancyB
from Iowa
Gender:Female
This coffee is great tasting but it fails miserabley in the Keurig 2.0 brewer. I have to brew about 3 pods before I get one that doesn't fail (mass amounts of grounds in every cup). Very frustrating. Keurig customer service was absolutely no help at all. This has turned out to be a very expensive cup of coffee!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, November 17, 2020
Nancy, thank you for bringing this to our attention as this is certainly not the brewing experience we would expect from our Black Silk KCups. We hope to learn more about this and have reached out via email. We hope to hear from you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Rich bold taste!
on October 5, 2020
Posted by: Jess11
from NJ
Gender:Female
I was using the 100% Columbian but it recently started to taste watered down to me so I switched to Black Silk , lovely rich bold taste! Love it! Drink it everyday now!
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Goes down silky smooth!
on September 15, 2020
Posted by: Chatch
from Sinking Spring, Pa
Gender:Female
I am in love with this coffee! I refuse to drink anything else. Since introduced to the world, I have not changed drinking this coffee. I travel with it :). Coffee snob I am. Folgers Black Silk goes down smooth one cup at a time.
I would recommend this to a friend!
Response from folgerscoffee.comBy Allison, Consumer Care, September 28, 2020
We are so glad you love Folgers Black Silk K-Cup Pods! Thanks for the review!
Written by a customer while visiting folgerscoffee.com