Customer Reviews for Folgers - Silk Coffee Keurig K-Cup Pods, Dark Roast, 24/Box
Customer Rating
3
Weaker Flavor, not the same
on October 20, 2022
Posted by: Coffeytime
from Shenandoah Valley VA
Gender:Female
I have been using Black Silk for several years. I drink coffee black. I could use the largest kcup size and it was good. As of the past few months I have to use the regular cup size because it's too weak. What changed? This isn't my imagination it's weaker.
I bought this coffee almost a week ago and it is my new go to K-cup. I’m typically a Dark Colombian roast coffee drinker but this is my new favorite. It has such a smooth body and bold flavor with sweet bold neutral notes. Perfect cup of coffee to start the day with..
I bought this a month ago and find the after taste on tongue is quick the horrible?
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, July 28, 2021
We are sorry to hear about the aftertaste you've described as this certainly is not the quality that we expect from any of our coffees. So we can learn more about your experience and best help, we are reaching out to you via email. We look forward to connecting with you soon and we sincerely appreciate you taking the time to make us aware of this.
I’ve been drinking Black Silk since I bought my pod brewer an I really like the flavor but I can’t find it in decaf. Do they make Black Silk decaf?
I would recommend this to a friend!
Response from folgerscoffee.comBy Folgers, Consumer Care, June 22, 2021
Thanks for being such a loyal consumer! While we do make Decaf Black Silk, it is only offered in the ground coffee variety at this time. We will certainly let our teams know that you'd like to see it in KCups in the future!