I am extremely disappointed/angry with this French vanilla substitute. No comparison to the vanilla biscotti. I have been an avid Folger’s vanilla biscotti coffee drinker from the very beginning. I am talking years and years. The very first thing I do when I wake up is enjoy 2 large cups of vanilla biscotti coffee with cream . The flavor is absolutely divine and the only coffee I drink until you discontinued it. I even was buying the vanilla biscotti pods since that was the only option and drinking 4 a day. And I had to use a box cutter to open them since I love my Bunn coffee maker. I am devastated to now find out the vanilla biscotti is completely being discontinued. To whomever made this horrible decision at Folger’s please reconsider or I will have to shop elsewhere. Seriously heartbroken over this!
I have been a devout vanilla biscotti drinker for years (2-3 KCups/day). I don't drink any other coffee, so I am very upset Folgers has decided to substitute it for this varietal. PLEASE reconsider either offering Vanilla Biscotti in bags or KCups again.
I have ordered and drank your Vanilla Biscotti for over 13 years. To find out suddenly that it is no longer available and you are trying to sell this poor substitute called French Vanilla is very very disappointing. I will be looking for another brand but it will not be Folgers. Poor choice on your company to do away with a popular product!!!!!
I used to purchase this product quite often. Loved waking up to the vanilla smell as it brewed. The flave was outstanding. Now I am reaching to find the flavor and the aroma is almost nonexistent. It's still a good coffee but it just lacks what used to make it stand above the rest.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, February 8, 2023
While we're sorry to hear about this weak flavor and aroma you've experienced from our Vanilla Biscotti K-Cups, we greatly appreciate you bringing this to our attention. Please know, we're reaching out to you via email to learn more and best help. We look forward to connecting with you soon!