Customer reviews from folgerscoffee.com
Folgers - French Vanilla Coffee, Medium Roast, 0.31 oz. Keurig K-Cup Pods, 24/Box
Average customer rating
4.3
(369 Reviews)
Rating breakdown 369 reviews
5 Stars
245
4 Stars
65
3 Stars
19
2 Stars
10
1 Star
30
77%of customers recommend this product.
(
103 out of
134)
Customer Reviews for Folgers - French Vanilla Coffee, Medium Roast, 0.31 oz. Keurig K-Cup Pods, 24/Box
Customer Rating
5
Delicious !
on August 9, 2023
Posted by: HeatherH
[This review was collected as part of a promotion.] I use French Vanilla International Delight in my coffee everyday and I eat vanilla yogurt every night so it’s safe to say I really enjoy vanilla! This coffee is no exception! Since I do use the ID “creamer” I can’t speak on how it is black but it sure smells good brewing! Folgers pods in general are pretty good so if you like vanilla you’ll like this most likely. Try it with any flavored creamer and it tastes great!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Folgers Vanilla
on July 10, 2023
Posted by: Quilter23
from Oklahoma
Gender:Female
I have purchased this one and the caramel and was disappointed in both. They lack the flavor that Vanilla Biscotti. Sadly, our local grocery stores no longer carry vanilla biscotti, but only the caramel or vanilla.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, July 12, 2023
Thank you for sharing your feedback. Our Folgers Vanilla Biscotti was recently renamed to French Vanilla; however, the formula of the product did not change. We are sorry to hear that the flavor has not been the same for you, and have reached out via email to learn more and better assist.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Don't like. Want Vanilla Biscotti back!
on July 1, 2023
Posted by: Lolowe
from Stephenville Tx
Gender:Female
I bought a month ago because I couldn't find the vanilla biscotti. Not a fan! I find it hard to believe that the production stopped due to lack of sales when the vanilla biscotti was always sold out at all my stores. BRING BACK VANILLA BISCOTTI!!!!
Response from folgerscoffee.comBy Folgers, Consumer relations, July 6, 2023
While our French Vanilla K-Cups are not a direct replacement for our discontinued Vanilla Biscotti K-Cups, we certainly value the opportunity to receive your honest feedback. So we may learn more and best help, we're reaching out to you via email and look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Where’s my beloved Vanilla Biscotti???
on June 29, 2023
Posted by: ColleenM
from Columbus OH
Gender:Female
Such a disappointment! This coffee is a poor substitute for vanilla biscotti. Is there anyway you can please please bring the original vanilla biscotti flavor back??
Response from folgerscoffee.comBy Folgers, Consumer Care, July 6, 2023
Thank you for reaching out. The Vanilla Biscotti recently had a update in its name, but no recipe change to French Vanilla. We will be reaching out to you directly to learn more about your experience.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Please Bring back the Biscotti!
on June 28, 2023
Posted by: TxChelleBell
from Canton Texas
Gender:Female
Vanilla Biscotti was the only coffee me and my mom would drink I bought one box of the French Vanilla and was sad and disappointed in the taste. I am no longer drinking coffee because the Vanilla Biscotti was the only coffee I loved. You have lost 2 customers.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, July 11, 2023
We are saddened to hear this, but the Vanilla Biscotti was just renamed French Vanilla. As there was no formula change, this is an unusual experience. We would like to hear more about your experience and will be reaching out via email.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Bring back my flavor
on June 18, 2023
Posted by: Ilovebiscotti
from Montgomery,Al
Gender:Female
To know that you replaced vanilla biscotti with French vanilla was so heartbreaking. There is no comparison and the taste is not the same.. I would not recommend French vanilla to anyone.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, June 21, 2023
We appreciate your honest feedback, and are sorry to hear that you did not enjoy our French Vanilla K-Cups. Please know that our French Vanilla K-Cups did not directly replace our Vanilla Biscotti option which was discontinued a few years ago due to an overall lack of support. However, so we may learn more and best help, we're reaching out to you via email and look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Not the same taste!
on June 8, 2023
Posted by: AIC456
from Georgia
Gender:Female
Horrible substitute for Vanilla Biscotti. I don’t understand why a company would discontinue such a popular flavor coffee. We’ll be find a new coffee brand to drink from now on.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, June 20, 2023
While our French Vanilla K-Cups are not a direct replacement for our discontinued Vanilla Biscotti K-Cups, we certainly value the opportunity to receive your honest feedback. So we may learn more and best help, we're reaching out to you via email and look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Not a great alternate to Vanilla Biscotti
on May 30, 2023
Posted by: lola84
Gender:Female
I've been purchasing Vanilla Biscotti for many years and this isn't even close to a substitute. Hoping to find another brand that has a decent equivalent.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com