Customer reviews from brother-usa.com
Brother - LC404 Standard Yield Ink Cartridge, Prints Up to 750 Pages (LC404YS) - Yellow
Average customer rating
3.6 out of 5
3.6
(5 Reviews)
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Rating breakdown 5 reviews
5 Stars
2
4 Stars
0
3 Stars
2
2 Stars
1
1 Star
0
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Customer Reviews for Brother - LC404 Standard Yield Ink Cartridge, Prints Up to 750 Pages (LC404YS) - Yellow
Customer Rating
2 out of 5
2
Disappointed
on May 2, 2022
Posted by: Sue Conrad
from California
It's disappointing. I don't get even close to 750 pages from one cartridge. If I'm lucky maybe 100.
Response from brother-usa.comBy Brother Customer ServiceBrother Customer ServiceMay 2, 2022
We understand the Brother LC404Y ink cartridge did not last long. We'd like to help. The stated page yields for genuine Brother cartridges are based on the ISO testing standards. The number of pages that can be printed with a cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). Print jobs with large text fonts, graphics, charts, and/or large amount of solid coverage (black or any given color) will use much more ink and will shorten the life of the ink cartridge. If you have any questions about your Genuine cartridge, please contact Brother customer service: https://www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Great color
on October 1, 2022
Posted by: Melgonzzz
from New Jersey
[This review was collected as part of a promotion.] Works very well with my brother printer I print color photos with it often
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
not related to the ink really
on June 4, 2023
Posted by: yellow ink
from Rock Springs, WY
I like the ink and it last a long time. It sucks that you can't print with just one color out.
Response from brother-usa.comBy Brother Customer ServiceBrother Customer ServiceJune 5, 2023
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your Brother machine is designed to stop all printing operations when any of the ink cartridges are low. This is to ensure the life of the print head and maintain premium print quality. If the unit were to continue printing, print jobs and cleaning cycles would suck air from the empty cartridge and damage the print head. If you have any questions about your Brother machine, please contact Brother customer service: https://www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
Philip
on June 15, 2023
Posted by: None
from Illinois
There were no instructions as to how to clean the ink heads so the color does not work
Response from brother-usa.comBy Brother Customer ServiceBrother Customer ServiceJune 16, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having print quality issues with your Brother LC404Y. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

Below is an answer link that will showed you how to clean the print heads on your Brother Printer.

Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32305180005/workspaceContext/workspace/processedPrint/Answer/174191

If you need more assistance, we would be glad to help you. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Brother is the best’
on October 27, 2023
Posted by: KimF
from ME
Brother printer ink is easy to install and lasts a long time.
Written by a customer while visiting brother-usa.com