I actually tried this hot chocolate after trying Cafe Escapes Chai Tea Latte. I noticed after tasting the Chai that it was sour. I then noticed it has artificial sweetners, but does not advertise the drink as diet or low-sugar. I then wondered if the brand always used artificial sweeteners. It seems that way. This hot chocolate is good considering that it uses artificial sweeteners in addition to sugar. It is just disappointing that they don't advertise it as a diet drink. I prefer to not drink diet. Luckily, I've heard after you try any Keurig K cup and do not like it, you can return the box.