Customer Reviews for Cafe Escapes - Milk Chocolate Hot Cocoa, Keurig K-Cup Pods, 24/Box
Customer Rating
5
Best tasting hot cocoa I have tried.
on August 20, 2015
Posted by: Frank D.
from NJ
Hesitated to purchased based on scattered comments denoting a chemical taste. There is none. Whole family enjoyed. No need to smother them with cream. The flavor speaks for itself.
This Hot Cocoa is really good with great overall taste. There is just a little bit of water that would have the hot cocoa taste better if it wasn't there.
This was simply perfect and delicious on the medium cup size of my Keurig K45. On the medium sized setting, the flavor was very rich, chocolaty and delicious. The aroma even enticed my children to begin begging for a cup. The only con was that it was a tad watery on the large cup size setting. Shipping was very fast. I received these 2 days after I ordered them. I would definitely recommend this to anyone.
very unclear how to set up machine k cups that came with machine come apart and put grounds in cup and machine consistently says not our cup when it came in the box with your machine help line said we had to press down on the rim of the cup whsy do I have to do your manufacturing for you? if it is known that the user has to do that why is it not in your manual or better yet have you not fixed it
Cons: Machine Says Not Our Cup, Won't Take Your Own Cup, Cup Came With The Machine, Mcqhine Won't Take Your C, K Cups Leak Grounds All, Won't Take C Comment
No, I would not recommend this to a friend.
Response from keurig.comBy May 19, 2016
If you are experiencing issues with your brewer or have questions about using the brewer, please give our customer care team a call at 866-901-2739, we would be more than glad to help!
Switched over from another brand and find the Cafe Escape hot cocoa selections taste nothing like hot cocoa and leave an unpleasant after taste in your mouth. Wasn't happy, and the taste was unsatisfying. I have tried all of the Cafe Escapes hot cocoas, and prefer the Swiss Miss selection, though I wish Keurig would offer more choices with the Swiss Miss brand and/or add other brands like Dunkin Donuts. Please make more available choices!
Cons: Not Enough Flavor, Thin Or Watery Mouthfeel/Body, Unpleasant Aftertaste