Customer reviews from keurig.com
Cafe Escapes - Milk Chocolate Hot Cocoa, Keurig K-Cup Pods, 24/Box
Average customer rating
3.8
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
159
4 Stars
42
3 Stars
16
2 Stars
17
1 Star
58
67%of customers recommend this product.
(
177 out of
264)
Customer Reviews for Cafe Escapes - Milk Chocolate Hot Cocoa, Keurig K-Cup Pods, 24/Box
Posted by: Popehaymo
from Indianapolis, IN, United States
Gender:Male
Verified Purchase:Yes
Each of the 3 pods I tried clogged the machine.
It resulted in a "water under pressure" error message on the readout. I had to throw those pods away and dismantle and clean the machine. I would like a refund on this product.
It resulted in a "water under pressure" error message on the readout. I had to throw those pods away and dismantle and clean the machine. I would like a refund on this product.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care, October 17, 2016
Oh no! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your soonest convenience, please contact our consumer care team. We are available seven days a week from 7:00 am to Midnight, Est. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
5
Perfect
on October 6, 2016
Posted by: Jared
Gender:Female
I love hot chocolate but I have been easily disappointed when I tried other brands on my Kuerig. I am very pleased with this product and it is the only one I will buy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great !!!
on October 5, 2016
Posted by: frogwelder
from Rhode Island, United States
Gender:Male
To me it doesn't get much better than this brand. Truly enjoy it
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DeeW
from Winter Haven, FL
Gender:Female
Verified Purchase:Yes
I make sure I always have the hot cocoa on hand. I'm on my 4th or 5th box. I have a cup everynight before going to bed, it helps me get to sleep as recommended by my doctor. It has a good rich taste.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Xray
from Minneapolis, MN, United States
Gender:Male
Verified Purchase:Yes
I wanted to buy a couple boxes of Swiss Miss Milk Chocolate Hot Cocoa, but Keurig was totally out of stock, and so I had a choice to either wait until it came in stock, or buy an alternative. I chose to buy an alternative, Cafe' Escapes Milk chocolate Hot Cocoa. I figured it can't be too bad! Well, I can honestly say that the alternative is not a good tasting as the Swiss Miss. It's acceptable, but in the future when the Swiss Miss brand is in stock, that's the one I will definitely buy!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: GBM07
from Alabama, United States
Gender:Female
Verified Purchase:Yes
Having been using this product for three years and have never been disappointed with quality>
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: rettaroo76
from Pittsburgh
Gender:Female
Verified Purchase:Yes
Everything Cafe Escapes makes is super delicious and this is one more thing to prove it. So much better than other instant hot cocoas.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Great taste!
on September 9, 2016
Posted by: Marge1
from Michigan
Gender:Female
I've been using the Milk Chocolate for a few years and it's great. I use the small cup setting because the medium and large cup size makes the cocoa too weak for me.
I would recommend this to a friend!
Written by a customer while visiting keurig.com