Customer reviews from keurig.com
Cafe Escapes - Milk Chocolate Hot Cocoa, Keurig K-Cup Pods, 24/Box
Average customer rating
3.8
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
159
4 Stars
42
3 Stars
16
2 Stars
17
1 Star
58
67%of customers recommend this product.
(
177 out of
264)
Customer Reviews for Cafe Escapes - Milk Chocolate Hot Cocoa, Keurig K-Cup Pods, 24/Box
Customer Rating
1
Doesn't taste like hot chocolate
on May 31, 2014
Posted by: B-Girl
from Wyoming
Verified Purchase:No
Tasted almost fruity and a little like it had nutrasweet in it.
Cons: Poor Taste
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Blah, bland, bitter after taste.
on September 1, 2014
Posted by: Hot chocolate lover
from Atlanta, Ga
Verified Purchase:No
Disappointed!! There is no creamy chocolate flavor!! Taste like a smidgen of cocoa in a whole lot of water!
Cons: WEAK, Bland, Bitter, Poor Taste
No, I would not recommend this to a friend.
Response from keurig.comBy May 19, 2016
Hi, Let us help you out! We offer a diverse portfolio of nearly 400 different beverages from 60 brands, giving consumers lots of choices – no matter their taste preferences or their budget. And every beverage and brand that was offered for previous Keurig brewers is also available for our Keurig 2.0 Brewing Technology system! We know that you will find something that you like on this link http://krg.bz/1vuya00
Keurig Care
Keurig Care
Written by a customer while visiting keurig.com
Customer Rating
1
SUCROLOSE
on May 18, 2015
Posted by: No Sucrolose
from ohio
Verified Purchase:No
SUCROLOSE upsets my stomach.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
super flavor
on September 13, 2017
Posted by: cocoa fiend
Gender:Female
have ordered and enjoyed for many years. have tried others, always come back
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
poor manufacturing
on July 16, 2015
Posted by: cow guy
from houston texas
Verified Purchase:No
very unclear how to set up machine k cups that came with machine come apart and put grounds in cup and machine consistently says not our cup when it came in the box with your machine help line said we had to press down on the rim of the cup whsy do I have to do your manufacturing for you? if it is known that the user has to do that why is it not in your manual or better yet have you not fixed it
Cons: Machine Says Not Our Cup, Won't Take Your Own Cup, Cup Came With The Machine, Mcqhine Won't Take Your C, K Cups Leak Grounds All, Won't Take C Comment
No, I would not recommend this to a friend.
Response from keurig.comBy May 19, 2016
If you are experiencing issues with your brewer or have questions about using the brewer, please give our customer care team a call at 866-901-2739, we would be more than glad to help!
Written by a customer while visiting keurig.com
Customer Rating
1
Cool
on June 23, 2015
Posted by: Joe
from Seattle
Verified Purchase:No
Hi
Pros: Exceptional/Interesting Flavor, Attractive Mouthfeel/Body
Cons: Unbalanced Or Sharp Acidity, Not Enough Flavor
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
This product won't sell Keurig brewers
on March 2, 2014
Posted by: Lover of Hot Chocolate
from Cookeville, TN
This was the first Keurig product I have ever used. I won't be trying anything again. My husband bought the set. This product tasted worse than rest stop machine hot chocolate. This product gives Keurig a terrible name, if all the other cups are the same quality.
Cons: Bland, Poor Taste, Bitter, WEAK
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Alright cocoa
on March 9, 2014
Posted by: Stacie, mom of twins
from San Antonio, TX
This is an okay cup of cocoa. I'd rather just brew hot water and add a powder packet though. It tastes better. This one isn't very rich.
Pros: Smooth Taste
Cons: Just A Bit, WEAK
I would recommend this to a friend!
Written by a customer while visiting keurig.com