Customer Reviews for Avery - Inkjet Full Face CD Labels, Matte 2 Labels/Sheet, 20 Sheets/Pack, 40 Labels/Pack - White
Customer Rating
1
on September 13, 2023
Posted by: 8bit
from wyoming
The quality of this product has drastically changed for the worse. I am not sure when the change happened with their matte cd labels, but in the past when I would print with avery CD labels, the ink would print very clear with vivid colors, but now with the newer labels the ink seems to spread on the labels making the images look blurry with dull colors. It's like I am printing on a standard piece of printing paper, which is not good when you are trying to print a professional looking label.
No, I would not recommend this to a friend.
Response from avery.comBy Customer Care, Customer Care, September 15, 2023
Hello, thank you for your review. I am so sorry to hear that these CD labels did not work for you. We do make changes to our products over time, but I am not sure if this product was affected. I've found that adjusting the Paper/Media Type to Labels can help with smearing. Does your printer offer a Labels setting? If these labels still have a smear issue, please reach out to our Care Team with your order number and a picture of this issue (if possible) so we can review for your replacement. You can chat with a Live Agent on avery.com/help or you can call us at: 800-462-8379. Our open hours for both services: 6am-5pm PT Mon-Fri. Thank you.
I would prefer that Avery would return to offering product that combines a CD label with a Jewel Box label on the same page. Instead of 2 CD labels per page or 2 Jewel Box labels per page. It would be more cost effective for the consumer to combine the labels.
Bought these recently and was very disappointed with them. There are tabs on both sides of the label that are supposed to tear off after the label has been placed. The tabs do not tear off evenly. They either leave a ridge that must be trimmed with a razor or they tear onto the surface of the label in an unsightly manner. Lots of excellent Avery products, but this particular model is the worst I have ever used.
No, I would not recommend this to a friend.
Response from avery.comBy Avery Consumer Care, August 16, 2022
We are sorry to see this. Could you please reach out to our Care Team at avery.com/contact or call us at 800-462-8379 so we can take a closer look and make this right for you.
This is the first review I have ever written about anything but I am close to tears. I started my project with Avery Product 8691 that I had purchased several years ago and was very pleased with the vivid colors using my HP ink jet printer. When I ran out I made sure to order the exact same Avery Product 8691 and the package looks identical, but they are not the same labels. I am so disappointed in the colors printed on the new labels.The colors are dull compared to using the older labels. I used the same printer with the same ink on the same day. I can feel the difference in the quality of the paper. I am so sad because now my project of a set of 3 CDs for each family member to remember their deceased love one looks tacky with a combination of vivid and dull labels in each set.
No, I would not recommend this to a friend.
Response from avery.comBy Avery Consumer Care, January 24, 2022
We are sorry to hear this. We would recommend selecting a best quality print setting in your printer preferences or properties. This can assist with print quality. If you still have trouble, please reach out to our Care Team at 800-462-8379 and we would be happy to help