Customer reviews from keurig.com
Green Mountain Coffee - Sumatra Reserve Coffee, Dark Roast, 0.40 oz. Keurig K-Cup Pods, 24/Box
Average customer rating
4.5
(632 Reviews)
Rating breakdown 632 reviews
5 Stars
472
4 Stars
77
3 Stars
33
2 Stars
15
1 Star
35
88%of customers recommend this product.
(
514 out of
585)
Customer Reviews for Green Mountain Coffee - Sumatra Reserve Coffee, Dark Roast, 0.40 oz. Keurig K-Cup Pods, 24/Box
Customer Rating
1
bad experience
on November 15, 2019
Posted by: Honey Bunches of Oates
Unfortunately, we purchased two 48-packages of Green Mountain decaf and one of the packages was bad, really bad. Hard to explain, but in every instance the pod, when finished brewing was all grounds, which leaked out and what didn't leak out was left in the cup. The whole package of 48! That made us not want to buy any more.
I can send you what I have left and didn't open if that would help you figure out what happened.
Here's the photo.
~Respectfully,
Patricia - Lansing, Michigan
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 18, 2019
That's not what we like to hear. We strongly suggest that you call Consumer Care at 866-901-2739. We're here to help. Thank you!
Written by a customer while visiting keurig.com
Posted by: typefast
Verified Purchase:Yes
I have bought Green Mountain Sumatra for several years and love the flavor and seemingly low acidity.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, November 8, 2019
We appreciate your positive review and feedback! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Nanapam
Verified Purchase:Yes
Great taste. Smooth & rich. Wish I could buy at my local grocery.
Response from keurig.comBy Keurig, Consumer Care, November 8, 2019
That's great to hear. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Complex and Deep
on November 4, 2019
Posted by: Rustysmom
The flavors are bold. I find even more than Dark Magic which is what my husband drinks.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: catzncoffee
Verified Purchase:Yes
I love this coffee. I like a full bodied coffee that is not bitter or burnt tasting. This is one of my favorites!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Wow!
on October 22, 2019
Posted by: Lily2727
Excellent taste and no bitterness. Now this is going to be my second favorite. I always buy Newman.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, October 25, 2019
Thank you for your review. We're glad you're enjoying it!
Written by a customer while visiting keurig.com
Posted by: jackyldo68
Verified Purchase:Yes
Sumatra Reserve is a wonderful dark roast with a great brewed aroma and wonderful full bodied taste.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: jrrt
Verified Purchase:Yes
This brand of coffee is not bitter, nor is it too dark! The taste is excellent!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com