Customer reviews from papermate
Paper Mate - InkJoy Bright Retractable Gel Pen, Medium Point, 0.7mm, Assorted Bright Color Inks, 10/Pack (2173764)
Average customer rating
4.1
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
62
4 Stars
34
3 Stars
19
2 Stars
11
1 Star
2
Customer Reviews for Paper Mate - InkJoy Bright Retractable Gel Pen, Medium Point, 0.7mm, Assorted Bright Color Inks, 10/Pack (2173764)
Customer Rating
3
Not the most realistic pen
on June 5, 2024
Posted by: kyrap17
[This review was collected as part of a promotion.] I have loved these pens for YEARS, however, the white ink isn’t very easy to use and read unless you’re writing on a dark paper. If you have a use in mind, they’re great pens! If not, you should probably skip over these.
Response from influenster.comBy Papermate® Consumer Care, June 14, 2024
Hello. Thank you for your feedback, we’re glad to hear that you’ve loved these pens for years.
We're sincerely apologize for not meeting your expectations in this case, please note that the white pen will show perfectly on darker surfaces or other surfaces except for white or cream. Your feedback is important to us, and we will be forwarding it to the appropriate department for further review.
If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
PaperMate® Consumer Care
We're sincerely apologize for not meeting your expectations in this case, please note that the white pen will show perfectly on darker surfaces or other surfaces except for white or cream. Your feedback is important to us, and we will be forwarding it to the appropriate department for further review.
If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
PaperMate® Consumer Care
Written by a customer while visiting influenster.com
Customer Rating
2
I would not recommend
on September 24, 2024
Posted by: miahirsh
[This review was collected as part of a promotion.] This pack only came with white gel pens. You will need dark paper and they barely worked still. I was expecting a colorful pack to be able to use at work.
Response from influenster.comBy Paper Mate Care, October 16, 2024
Hello, thank you for leaving the review on our Paper Mate Inkjoy Gel Bright! Pens. We're really sorry that it didn't fully meet your expectations on this occasion. We are happy to assist in resolving all issues with any of our products. If you require further assistance, don't hesitate to get in touch with us directly.
Thank you!
Thank you!
Written by a customer while visiting influenster.com
Customer Rating
5
Paper Mate Ink Joy Gel Bright Pens
on February 13, 2025
Posted by: jackyc1017_5519
[This review was collected as part of a promotion.] I love using my new Paper Mate Ink Joy Gel Pens in 10 bright, vibrant colors. Each one has an ergonomic grip that wraps around the entire pen and a retractable tip which make writing comfortable. They glide smoothly on the paper and the bright, gel ink pops on light or dark paper. They are great for grading papers, journaling, scrapbooking or just plain doodling.
Written by a customer while visiting influenster.com
Customer Rating
5
Obsessed!
on February 13, 2025
Posted by: ennabnis_8193
[This review was collected as part of a promotion.] I love all things stationary and I’m obsessed with these pens. They’re so comfortable to write with, the ink is so vibrant, and they’re so fun to use. The fact that you receive multiple colors in a pack is a huge selling point for me. I have been using these to color coordinate my planner and they’ve been an absolute game changer!
Written by a customer while visiting influenster.com
Customer Rating
5
Love love love
on February 14, 2025
Posted by: queengayle_668
[This review was collected as part of a promotion.] I love love these gel pins . I’m an artist so I love drawing so these are great to add to my artwork . Plus I like drawing logos and designs . They are very durable and I like the texture of the pins . I would definitely buy some when they run out of ink
Written by a customer while visiting influenster.com
Customer Rating
2
Not great
on February 14, 2025
Posted by: kristac92_6328
[This review was collected as part of a promotion.] These are not great. They arrived completely open- so packaging wasn’t great. The little balls on the end that you have to take off before writing, came off in pieces. And the ink doesn’t even come out completely when you write. I gave two stars because they have a comfortable grip and click. Other than that, these pens just don’t cut it.
Response from influenster.comBy Paper Mate Care, February 28, 2025
Hi! Thank you for sharing your feedback on the Paper Mate Inkjoy Gel Bright! Pens. We regret to hear about the issues you experienced with the packaging and ink quality.
Your observations regarding the open packaging and the malfunctioning of the ink are valuable to us. We will ensure that these concerns are communicated to our product development and quality assurance teams for further investigation and improvement.
We appreciate your acknowledgment of the pens' comfortable grip and click mechanism. If you have any further concerns or need assistance, please contact our customer service team via Contact Us form on our website.
Thank you for your understanding and for being a valued customer.
Your observations regarding the open packaging and the malfunctioning of the ink are valuable to us. We will ensure that these concerns are communicated to our product development and quality assurance teams for further investigation and improvement.
We appreciate your acknowledgment of the pens' comfortable grip and click mechanism. If you have any further concerns or need assistance, please contact our customer service team via Contact Us form on our website.
Thank you for your understanding and for being a valued customer.
Written by a customer while visiting influenster.com
Customer Rating
5
Great colors
on February 14, 2025
Posted by: bethtummi_4959
[This review was collected as part of a promotion.] These pens have great versatile colors and are durable and will not break in my backpack. The design is very cute and they fit very nicely in my hand. They are comfortable right in and the colors are very bright!
Written by a customer while visiting influenster.com
Customer Rating
3
Okay
on February 14, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] 3/5 stars. The packaging is nice, the pen design is nice, but the colors aren’t as bright as I expected. The packaging states that the colors are vibrant, but they seem pretty on par with other pen brands. Maybe upon further use they will get better, but the ink comes out pretty slowly and somewhat sporadically. I would still recommend them as they do look quite nice when they want to work.
Response from influenster.comBy Paper Mate Consumer Care, February 19, 2025
Hello. We appreciate your honest feedback on our Paper Mate InkJoy Gel Bright! Pens. While we're glad you like the design, we’re sorry to hear the colors didn’t meet your expectations. The ink flow should be smooth and consistent, so if you continue experiencing issues, please reach out via our "Contact Us" website at https://www.papermate.com/support/contact-us - we’d love to help. Thanks for giving them a try and for recommending them!
Paper Mate Consumer Care
Paper Mate Consumer Care
Written by a customer while visiting influenster.com