Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 512GB F946U Unlocked - Blue
Average customer rating
4.2
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
83
4 Stars
15
3 Stars
5
2 Stars
6
1 Star
13
79%of customers recommend this product.
(
45 out of
57)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 512GB F946U Unlocked - Blue
Customer Rating
5
User Friendly
on February 17, 2024
Posted by: Rockriver
I bought this phone over a month ago and it a been the best phone ever purchased
Written by a customer while visiting Samsung US
Customer Rating
1
Never
on February 17, 2024
Posted by: Zman
Your pop-ups really suck. So I will never buy samsong
Response from Samsung USBy Social Commerce, February 20, 2024
Hi there Zman, thank you for sharing your thoughts with us about your Samsung Galaxy Z Fold5. We understand our customers have a wide range of preferences and needs for their chosen device. We have provided a link to an article to help remove the pop-ups you mentioned not being to your liking. We have also included a link to the Samsung Support Team if this article does not help resolve this for you. Thank you for being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Big screen, beautiful camera great.
on February 7, 2024
Posted by: Biglui
I headed for about for months so far. So good. I'm very happy. I recommend it to anyone.
Written by a customer while visiting Samsung US
Customer Rating
5
prefect
on February 7, 2024
Posted by: King
In my opinion,this is very good and is worth buying!
Written by a customer while visiting Samsung US
Customer Rating
1
Pure garbage, hinges break screen horrible quality
on February 4, 2024
Posted by: Phone guy
As a repair shop, I can tell you this phon e is pure garbage. Breaks extremely easy and costs an arm and a leg to fix. STAY AWAY FROM ABOMINATION. You will thank me in the end.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, February 6, 2024
Hello there Phone guy, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Fold5. We understand how important your device is to you on a dailiy basis. We do offer a one year warranty on all Samsung products to cover manufacturing defects. We have a few options for repair as well for warranty claims, including Samsung Experience Stores, if you live near enough, UBreakIFix, or mail in options. We have provided a link to the full warranty as well as an article we recommend as customers transition from standard form to foldables and care measures to help protect your investment. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
UBreakIFix
https://www.ubreakifix.com/
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
UBreakIFix
https://www.ubreakifix.com/
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone yet!
on February 2, 2024
Posted by: Navarrowsky
from Phoenix, AZ
Expertise:Intermediate
I got this phone as soon it came out, and I honestly cant get over how cool device this is! Having a big screen is just an amazing feature! Plus its fast! perfect resolution and graphics! I have the 1TB storage so that's the perfect combo!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Features and price
on February 1, 2024
Posted by: Mr Crowley
from Kansas City Kansas
From what I could tell this phone is fairly amazing. It has great features it is amazing graphic color and it's easy to use. I only wish that the crease wasn't as visible in the fold otherwise it seems to be an incredible piece of technology that I would recommend anybody to purchase and use. The only problem that I have is that people take advantage of certain situations and get these phones for practically nothing well people like myself pay the full price for the same phone and it does not seem fair. Either the phone should be less expensive or they should not be given out freely people who can't afford. I'm sorry that they have problems in their lives where they don't have the money to buy these things but that doesn't mean that we should be charged extra to cover the cost of the people that can't buy them themselves.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
great phone!!
on January 30, 2024
Posted by: brooks
love it. great phone with awesome colors whe. u wat h movies or take pictures. love the way it fits in my hand!!!8
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, December 31, 2024
Thank you for your feedback, Brooks! We're thrilled to hear that you're enjoying the Galaxy Z Fold5! Its stunning display and vibrant colors greatly enhance your movie-watching and photography experiences. As our most compact Galaxy Z Fold yet, the laws of physics have nothing on this improved design. The Galaxy Z Fold5 lives up to its name by folding closed, making a massive screen surprisingly pocketable. The innovative design and comfortable form factor make it easy to use with one hand, perfect for on-the-go lifestyles. We appreciate your support and look forward to seeing how you continue to enjoy all the features of your Galaxy Z Fold5! If you have any concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US