Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 512GB F946U Unlocked - Blue
Average customer rating
4.2
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
83
4 Stars
15
3 Stars
5
2 Stars
6
1 Star
13
79%of customers recommend this product.
(
45 out of
57)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 512GB F946U Unlocked - Blue
Customer Rating
5
Awsome features
on May 29, 2024
Posted by: Jdubbya
Best phone out...
SAMSUNG #1 when it comes to phones.
SAMSUNG #1 when it comes to phones.
Written by a customer while visiting Samsung US
Customer Rating
5
His camera is very good
on May 26, 2024
Posted by: Fares khoury
from In matchgan
Expertise:Expert
That’s very good mobile and the mobile is very fast
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sandra little
on April 24, 2024
Posted by: Trex
Am I supposed to say something here? I don't know what the question is I don't know how to answer it
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with great features.
on April 17, 2024
Posted by: dhnevada
from Reno, Nevada
Expertise:Intermediate
Bought for my wife and she loves it. Upgraded from a Zfold 3.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not a good uprade
on April 11, 2024
Posted by: DISAPPOINTED GALAXY GIRL
from Indianapolis, Indiana
Expertise:Expert
Nothing but issues since I received it. Ives had samsung phones for over 10 years and this has given me the most problems.
I wish I had my old Fold 2 back again. That was a great phone. Do not upgrade to this phone. It's a flop.
Also the phone messes up and they want you to send it in for 5-7 days for it to potentially still not be fixed. The screen is glitching out for no reason and I have only had the phone for about 6 months. I have all this warranty/Insurance coverage for Nothing
I wish I had my old Fold 2 back again. That was a great phone. Do not upgrade to this phone. It's a flop.
Also the phone messes up and they want you to send it in for 5-7 days for it to potentially still not be fixed. The screen is glitching out for no reason and I have only had the phone for about 6 months. I have all this warranty/Insurance coverage for Nothing
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, April 12, 2024
Hello there, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold5. We understand how important your device is to you on a daily basis. We would be happy to help you troubleshoot this matter. Without knowing the exact nature of your experience, we have provided links to the Samsung Support Team, Customer Care+, and warranty information for your device. If you do not wish to mail your device, you can go to UBreakIFix location nearest to you. Thank you for being a Samsung customer. -Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
UBreakIFix
https://www.ubreakifix.com/
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
UBreakIFix
https://www.ubreakifix.com/
Written by a customer while visiting Samsung US
Customer Rating
5
Memory&visual accuracy plus above expected sound!!
on March 7, 2024
Posted by: Cat6Gato9
from Los Angeles, California
Expertise:Expert
Everything a reasonable person can dream of!!! Plenty of memory & superior high-quality viewing with excellent hearing options!!!! By far thee best of thee best ever created!!!!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone EVER
on February 23, 2024
Posted by: Frankiecee
from Dorchester,mass
Expertise:Intermediate
Awesome. This is the best phone ever. Just make sure you guys keep making them the same way
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
ddd
on February 17, 2024
Posted by: JAMELLA
good in product in usa i like very much your product
Written by a customer while visiting Samsung US