Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 512GB F946U Unlocked - Blue
Average customer rating
4.2
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
83
4 Stars
15
3 Stars
5
2 Stars
6
1 Star
13
79%of customers recommend this product.
(
45 out of
57)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 512GB F946U Unlocked - Blue
Customer Rating
1
Sucks
on October 21, 2023
Posted by: Ffgrlz
I am so disappointed the Samsung internet continues to take ove my phone. It is dangerous as it continuously interferes with all apps including map apps. Ridiculous!
Response from Samsung USBy Social Commerce, October 27, 2023
Hey there Ffgrlz, thank you for sharing your thoughts with us about your Samsung Galaxy Z Fold5. We would love nothing more than to help you troubleshoot any difficulty you are experiencing with your device. We have shared a few links below to assist you. We have provided links to the full manual for your device as well as the Samsung Support Team. These experts can work with you one on one to customize your device to best suit your needs. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 11, 2023
Posted by: Tree
Working great just a bummer that now I could have got the s pen case no charge but hey samsung must have really needed 80 at the time.
Written by a customer while visiting Samsung US
Customer Rating
5
Vast improvement, especially coming from a fold 3.
on October 7, 2023
Posted by: Saltydog
Expertise:Intermediate
much better battery life. The gap is completely gone. Came from a fold 3.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Job
on October 6, 2023
Posted by: Shamim
from New York
Expertise:Beginner
Have a good work.I'm very happy in a work.all time use a site
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the features on it are the best
on October 1, 2023
Posted by: fast4u22
This phone is so awesome I think I'm going to get my two kids on too.
Written by a customer while visiting Samsung US
Customer Rating
2
Not Impressed
on September 28, 2023
Posted by: KimF1270
from PA
Expertise:Intermediate
Front screen is way to small. Texting is a task. Have my ZFold 1 week and it constantly updates the software
Almost 2x a day. Not impressed. Upgrading from the note 20 Ultra to a Zfold feels more like a downgrade. Bring back the Note
Almost 2x a day. Not impressed. Upgrading from the note 20 Ultra to a Zfold feels more like a downgrade. Bring back the Note
Features
4
Performance
3
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 29, 2023
Hey there KimF1270, thank you for taking time to share your thoughts with us about your Samsung Galaxy Z Fold5. We would love nothing more than to help you discover features and functionality of your device that will help you love it as much as your previous devices. We understand new devices can come with a little bit of a learning curve. If you are finding the software updates to be distracting you can always turn off automatic updates. We also recommend taking a look at the manual we have linked below, and our YouTube channel. There are some great videos that highlight some amazing features and how to use them to maximize your enjoyment. We appreciate you being a loyal Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful college tool
on September 27, 2023
Posted by: Lilporkchops
from Orlando, FL
I bought the galaxy fold 5 several days ago and must say it is a great asset to my college studies. If you like taking notes like me on your phone look no further. Buy a Fold 5 pen with this phone to get the most out of it. Writing into a word template is as easy as one two three. Not only that but you can draw perfect shapes with the s pen while holding down its button and drawing. Flowsheet shapes anyone? As a college student, I am incredibly impressed with this smart phone. Another tip i would suggest to keep your palm from swiping away word mistakely is to switch the navigation button to swipe only. As if it is always there at the bottom it is too easy to swipe away your open word document with your palm resting on the screen.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
BEST GALAXY EVER! ⭐⭐⭐⭐⭐👍👍
on September 25, 2023
Posted by: JACC
I've been a Galaxy fan since S3, had Note 3, 5, 8 and 20 Ultra and consider this Z Fold5 512 the best Galaxy Ever, the only one who could top it is the 1G.
Written by a customer while visiting Samsung US