Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 1TB S928U Unlocked - Titanium Green
Average customer rating
4.7
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
30
4 Stars
3
3 Stars
2
2 Stars
1
1 Star
0
96%of customers recommend this product.
(
27 out of
28)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 1TB S928U Unlocked - Titanium Green
Customer Rating
5
Nice features
on August 16, 2024
Posted by: Valencia
from Kerman, CA
Expertise:Expert
I bought this phone when it came out. 6 months later it's still running smooth.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sean Bey
from New York City
Expertise:Expert
Verified Purchase:Yes
This honestly is the best phone out.!!! Samsung never disappoints .
I do graphic arts, video editing, and some gaming .
I do graphic arts, video editing, and some gaming .
I have to say , it handles all those loads with ease.
The hardware build is top tier. Feels great in my hand .
The hardware build is top tier. Feels great in my hand .
Soild device all around!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mihai
from Marianna，AR
Verified Purchase:Yes
Great phone，always loved samsung，but since I bought 3 high priced devices and got no charging block at all. I'll give it 4 stars
Performance
5
Value
3
Response from Samsung USBy R&R Team, August 26, 2024
Thanks for sharing your honest feedback, Mihai. We appreciate hearing from our valued customers. We see you reached out to us to let us know about the S24 Ultra and your experience with this device. The Galaxy S24 Series comes with a USB-C to USB-C cable, a SIM ejector tool, and a quick start guide in the box. Now in titanium, the next step in toughness. Experience the S24 Ultra through a 6.8" flat display with an embedded S Pen. If you have any other concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
Had difficulty switching over all accounts and passwords. Overall, phone is very high quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tim M
from Central Ohio, U.S.A.
Expertise:Intermediate
Verified Purchase:Yes
I am very pleased with the new phone, but very displeased with the trade-in program. My old Samsung Note 9 phone was in very good condition, without cracks or scratches. It met all the criteria set forth for the trade-in program. The phone was protected by a heavy duty case and screen protector the entire time that I owned it. I thoroughly inspected and cleaned it prior to returning it to the designated facility in Texas. My packing of the trade-in was superior to that provided with the new phone that I had just received. Within a few days of shipping it, I received an email notice stating that I would receive a reduced credit for the trade-in because the case (not the screen) was cracked. Photos attached to the email were of low quality, 2 of 3 were duplicates, and were not close-ups of the alleged damage. Two duplicate photos appear to show dirt and scratches on the back of the phone, which were not present when it was shipped. Two of these photos are attached to this review. In the photos, the trade-in appears to be held by some kind of metal device. The trade-in was possibly damaged at the receiving facility; it certainly was not that way when it was sent there by me.
That being said, the new phone seems to be an outstanding, durable, high-quality device (as was the earlier Galaxy Note 9 model) with many new features. In particular, I am enjoying the much advanced camera features, better screen, and improved cooling capability.
That being said, the new phone seems to be an outstanding, durable, high-quality device (as was the earlier Galaxy Note 9 model) with many new features. In particular, I am enjoying the much advanced camera features, better screen, and improved cooling capability.
I would recommend this to a friend!
Features
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: 99Rivera
from MN
Expertise:Beginner
Verified Purchase:Yes
I love it. It's a five star camera quality is awesome and the pen also very useful, and sound is very high quality. Love the color I order will be shopping again thanks samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and quick service. My wife loves it
on August 3, 2024
Posted by: Gray service
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
Great phone and quick service. My wife loves this phone.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Baltimore
Expertise:Intermediate
Verified Purchase:Yes
Excellent phone. Please it's better to have it as a dual physical Sim phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US