Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 1TB S928U Unlocked - Titanium Green
Average customer rating
4.7
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
30
4 Stars
3
3 Stars
2
2 Stars
1
1 Star
0
96%of customers recommend this product.
(
27 out of
28)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 1TB S928U Unlocked - Titanium Green
Posted by: Dontavious
Expertise:Intermediate
Verified Purchase:Yes
It's an awesome phone with tons of storage and amazing camera. The screen resolution is insane, it looks better than my TV. It's a great phone, what more can I say.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
So far, not very impressed. The battery on this device is TERRIBLE. It never stays at 100% for more than 2 minutes off the charger. In an hour the battery is at 90%. I've gone in and done all the power saving steps to try to keep it charged better but so far, no luck. I have to ship my old phone in for a trade-in but I just might keep it and use it for work and use this as just a phone since that seems to be all it can do.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, October 4, 2024
Thanks for reaching out to us, Catherine. We see that you reached out to share your experience with the Galaxy S24 Ultra with us. The S24 Ultra comes with the highest rated capacity in the S24 series, ranging from 4000mAh for Galaxy S24, 4900mAh for Galaxy S24+, and 5000mAh for Galaxy S24 Ultra. Actual battery life may vary depending on the network environment, usage patterns, and other factors. We noted your concerns about your battery life. We recommend making sure to check and make sure your device is up to date with the latest software update available. Software updates are like oil changes and tune-ups for your phone or tablet - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in top shape. Be sure to check out the links attached for additional options to help ensure your watch battery is optimized. If this persists after doing so, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Donald
from Ozarks, MO
Expertise:Intermediate
Verified Purchase:Yes
Outstanding quality and style. Effortless transfer of APS and Data from S10+ to S24 Ultra. First week is a feature packed learning experience so far all working flawlessly. Glad I made the Step up.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: I liked it so much
Verified Purchase:Yes
I liked the deal . It's very budget friendly with od features
Written by a customer while visiting Samsung US
Posted by: M5Ab
from Brooklyn, NY
Expertise:Intermediate
Verified Purchase:Yes
It's been great so far! Long overdue upgrade from using my Note 10+ for about 5 years. Does everything that I need it to do.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JJK7
from California
Verified Purchase:Yes
Nice phone upgrade from my previous. More distinction in the settings menu. Overall, pretty seamless in terms of ease of use.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Craig B
from Silvis, IL
Expertise:Intermediate
Verified Purchase:Yes
It's a much-needed upgrade from my S22 Ultra. I find the Galaxy AI features extremely useful, such that I use them almost daily, especially the Circle To Search feature. The better camera is a big plus, too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best one so far. Mucu faster and i love the AI
on August 24, 2024
Posted by: Samsung 4 life
from Marlton, NJ
Expertise:Intermediate
Verified Purchase:Yes
Love it and the color is amazing. Much faster and got a great deal
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US