Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 1TB S918U Unlocked - Sky Blue
Average customer rating
4.6 out of 5
4.6
(8 Reviews)
Open Ratings Snapshot
Rating breakdown 8 reviews
5 Stars
5
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
6 out of 6
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 1TB S918U Unlocked - Sky Blue
Customer Rating
4 out of 5
4
Nice Mobile Phone.
on February 19, 2023
Posted by: BrianBear
from California.
Expertise:Expert
I just purchased this S23 Ultra 1TB, and it arrived last week. One thing that really bothers me is that I was not able to purchase a protection plan for this phone. I always purchase a monthly or 3 year plan to cover damage, loss or theft. But When I added the insurance to my purchase, I was notified that the insurance was not available in CA or DC. What is the reason for that? Otherwise I am happy with the phone. I wish Samsung would bring back the Micro SD card slot. It is a very useful feature. The factory branded Flip Cover Case does not fit well at all. The buttons are not lined up and it is difficult to activate the power on button.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like my new phone. I got the 1TB in blue
on May 15, 2023
Posted by: Hunni
I love my new s23 ultra. I like the features. Little hard to get help when you have questions though. I purchased a lot of wallpapers and watch faces that no longer work whhich is VERY disappointing. I also wish they would do a limited edition with gold color instead of or in addition to silver.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on June 8, 2023
Posted by: Kitkat1010PLY
Want to try something new and I love Samsung. Can't wait to see if it is truly worth it
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on September 22, 2023
Posted by: SamsungHome
from Texas
Expertise:Expert
The camera features are so amazing, you can actually take a picture of the craters on the moon. The ease of switching is wonderful. The overall function compared to my last one is just above & beyond.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
could be better
on December 14, 2023
Posted by: ultrauser
from tx, tx
Expertise:Intermediate
This phone requires 4 digit pin PLUS you have to hit the ok button to open it up. My previous phone only required 4 digit pin. :) The S pen does not remove easily. It "sticks" within the pen compartment. All my previous S pens have come out very easily. Other than that, I love it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
amazing
on March 11, 2024
Posted by: davaarm
Expertise:Intermediate
I wish it had a more curved display. All good, screen just scratches easually, cameras are good, strong water resisitant.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The camera is great.
on March 23, 2024
Posted by: Shannon6770
from Athens Texas
I love my phone, and the camera is excellent. The only thing is that the camera is a little bit heavy. But other than that it's a great phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loved the S23 Ultra
on May 19, 2024
Posted by: Miss D
I originally purchased the S23 Ultra 1tb, l was very satisfied with the phone, especially the camera. Because of a cracked screen l had to replace the phone and decided to get the S24 1tb. I must be honest, l don't think that the S24 camera is as good as the S23. Please Samsung, fix the camera - l really don't want to have to go back to the S23 . The photos aren't as vibrant and clear. Please do something !!!
Written by a customer while visiting Samsung US