Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 1TB S918U Unlocked - Lavender
Average customer rating
4.2
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
8
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
1
50%of customers recommend this product.
(
3 out of
6)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 1TB S918U Unlocked - Lavender
Customer Rating
1
Bad camera
on July 21, 2023
Posted by: Samsung User
from Minnesota
Expertise:Intermediate
The camera is worse then the S10. Photos have a yellow hue and come out potato quality.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
1
Response from Samsung USBy Debra, Social Commerce, July 24, 2023
Greetings Samsung,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23, S23+, and S23 Ultra offer incredible camera functions so taking portraits, selfies, and videos are a breeze. You can zoom in or out with a tap, improve the resolution on your photos with the AI Image Enhancer, and even take photos and videos in total darkness using the S23 series’ Nightography mode. The Gallery app can also arrange your photos into personalized stories for you! The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. And portraits at night are clearly defined thanks to AI-detected depth analysis. When you have some free time in your busy schedule, check out the article titled, "The best camera features on your Galaxy S23" for more information about how awesome the camera truly is on your Galaxy S23 Ultra! I have also included a link with your device's user manual, just in case you were wanting to unlock your inner photographer skills. Let us know if you would like additional assistance by reaching out to Samsung Support when it is most convenient for you. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00091862/
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23, S23+, and S23 Ultra offer incredible camera functions so taking portraits, selfies, and videos are a breeze. You can zoom in or out with a tap, improve the resolution on your photos with the AI Image Enhancer, and even take photos and videos in total darkness using the S23 series’ Nightography mode. The Gallery app can also arrange your photos into personalized stories for you! The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. And portraits at night are clearly defined thanks to AI-detected depth analysis. When you have some free time in your busy schedule, check out the article titled, "The best camera features on your Galaxy S23" for more information about how awesome the camera truly is on your Galaxy S23 Ultra! I have also included a link with your device's user manual, just in case you were wanting to unlock your inner photographer skills. Let us know if you would like additional assistance by reaching out to Samsung Support when it is most convenient for you. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00091862/
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Great look to the phone
on April 18, 2023
Posted by: Shia
from Wichita ks
Expertise:Beginner
It looks nice and good looking to the front and back
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful
on April 18, 2023
Posted by: Sherpy
from Park hills missouri
Love it! I have wanted this for a long time. The colors are hard to choose
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on May 9, 2023
Posted by: Yahwah9000
Expertise:Intermediate
Can I have one more ♻️😟❤️😍😍😭😭😍🤣😍😭😍😍😍✨️✨️✨️✨️😍❤️✨️😟😍😟😟😍😍😍😟😍
Written by a customer while visiting Samsung US
Customer Rating
4
Dependable brand samsung
on May 9, 2023
Posted by: Sonia2460
from Hartford, CT
Expertise:Intermediate
So far so good. I have had Samsung phones previously and never had a problem. So I guess compared to the ever popular apple iphones this by far scores due to it being reliable. When there are iphones that keep having g issues cooperating with your requests and losing dependability
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung!!!
on May 10, 2023
Posted by: NinaLove
I've been buying Samsung a very long time now and all my electronics are by Samsung. The Samsung phones are amazing. They get better and better! Samsung phones have ALWAYS OUT RANKED IPHONES.
Written by a customer while visiting Samsung US
Customer Rating
5
Camera
on May 10, 2023
Posted by: Ultra 23
Amazing phone!!! Absolutely love it. The camera is awesome.
Written by a customer while visiting Samsung US
Customer Rating
5
Sweet phone n features
on May 11, 2023
Posted by: Beautiful Disaster
from Minnesota
Expertise:Intermediate
Love it
Phone is awesome I would recommend it to friends and family
Phone is awesome I would recommend it to friends and family
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US