Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 256GB S711U Unlocked - Purple
Average customer rating
4.7
(3,770 Reviews)
Rating breakdown 3,770 reviews
5 Stars
2,892
4 Stars
708
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product.
(
47 out of
54)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 256GB S711U Unlocked - Purple
Customer Rating
3
Great phone
on August 12, 2024
Posted by: TXchef
[This review was collected as part of a promotion.] The speed is great! Streaming quality is top notch. Also the AI integrated photo search is incredibly helpful. Speaking of photos, the camera quality is amazing. Highly recommend this phone.
Value
3
Response from Samsung USBy R&R Team, August 19, 2024
It's great to hear from you! Thanks for sharing your experience with the S23 FE. The Galaxy S23 FE is equipped with Corning Gorilla Glass 5, providing protection for the front and back. With an IP68 rating, the device is water and dust-resistant for added durability. We're delighted to hear that you are enjoying the speed, streaming quality, AI-integrated photo search, and camera performance of your new phone. Your feedback is valuable to us. If you have any questions or concerns, please don't hesitate to contact Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Convenient
on August 12, 2024
Posted by: Cam2cam
[This review was collected as part of a promotion.] I love how it has a smooth interface and is very convenient for the things I use most. The camera is absolutely great! The AI features are very helpful as well. All in all it's a great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone!
on August 12, 2024
Posted by: GalaxyFan08
[This review was collected as part of a promotion.] I have had the Galaxy S23 FE for two years now and have loved it every day. I use my phone for everything from work to gaming and it has never let me down. My favorite thing about my phone is the storage and the camera. It takes beautiful clear pictures and I haven't had to delete anything yet. The only negative thing I have to say is that the phones really sensitive to moisture. If you live in a humid area or are in hot then cold environments then you are going to want a wireless charging station.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone
on August 12, 2024
Posted by: Cdreview
[This review was collected as part of a promotion.] This galaxy phone is nice. It's great for everything but taking pictures. My pictures seem clear at first but after a week or so they seem blurry and doesn't filter well. Galaxy AI is cool and works fine. I use my phone for work so it's great to email and do zoom calls on. My only complaint is the camera.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I really like the new features with each update
on August 12, 2024
Posted by: LuvMyGalaxy
[This review was collected as part of a promotion.] The Galaxy AI I have actually used. It's very helpful for troubleshooting
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on August 12, 2024
Posted by: SLnope
[This review was collected as part of a promotion.] Absolutely love Samsung and the Galaxy line. Great pics too!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 12, 2024
Posted by: Redhuntrez
[This review was collected as part of a promotion.] Love my Galaxy and have no issues. Galaxy AI is a great time saver and makes the phone feel personalized.
We are a lifelong Galaxy family
We are a lifelong Galaxy family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Features Quit Working
on August 12, 2024
Posted by: MrsMcQueen16
[This review was collected as part of a promotion.] On my S23 FE the text messaging feature quit working. This is the second Samsung device to have the texting feature stop working. Our S23 Ultra also had this feature quit working. Even after a factory resetting was still a problem. We thought it was a carrier issue but it is not. It is a device and Samsung issue
Value
1
Response from Samsung USBy R&R Team, August 17, 2024
Hey there, thanks for getting in touch! We saw that you reached out to share your experience with the S23 FE. Easily stay connected with all your contacts using the Messages app on your Galaxy phone or tablet. Sharing photos, sending emojis, and sending quick hellos has never been easier. You have a variety of options at your fingertips, such as muting conversations and assigning special message tones for specific contacts. We would like to gather more information regarding what you are experiencing with the messages. Please reach out to us at Samsung Support so that we can get started. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US