Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 256GB S711U Unlocked - Purple
Average customer rating
4.7
(3,770 Reviews)
Rating breakdown 3,770 reviews
5 Stars
2,892
4 Stars
708
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product.
(
47 out of
54)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 256GB S711U Unlocked - Purple
Customer Rating
4
My S23 is the best
on July 30, 2024
Posted by: Luvbug1191
[This review was collected as part of a promotion.] I love my S23 I use it work it has a lot of storage to hold all of your photos and files. I like using it for work with A1 that makes work meetings even better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It work great!!
on July 30, 2024
Posted by: Bailen97
[This review was collected as part of a promotion.] The mobile device's battery life is impressive, its performance is satisfactory, and the camera captures high-quality images.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Keyboard dying
on July 30, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] It was doing really well until recently. Now if you try to type letters from the bottom row more often than not I get a space instead.
Value
3
Response from Samsung USBy R&R Team, July 30, 2024
We appreciate you taking the time to leave us a review, Penny. We always love to hear from our loyal customers. We noticed that you were reaching out to us about your S23 FE and the keyboard being unresponsive. We would like you to check out the link posted below to help troubleshoot this. If this persists, contact us at Samsung Support for additional support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01209532/#:~:text=If%20the%20keyboard%20isn%27t,do%20to%20solve%20the%20issue.
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01209532/#:~:text=If%20the%20keyboard%20isn%27t,do%20to%20solve%20the%20issue.
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on July 30, 2024
Posted by: c0d3w00k
[This review was collected as part of a promotion.] Literally with the amount of storage...processing power... AI... and the fact that I've dropped this phone 100+ times and it still looks brand new... best phone ever... seriously impressed. Paired together with my s9 ultra tablet and a s pen pro... seamless integrated perfection.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy has great features
on July 30, 2024
Posted by: ShinaJ
[This review was collected as part of a promotion.] This product has great features, similar to Galaxy AI.
I use my phone for gaming, shopping, entertainment
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung electronics.
on July 30, 2024
Posted by: Samsungsunshine
[This review was collected as part of a promotion.] I love my Samsung phone. I use it all day everyday for work and play.
It's user friendly and makes my day to day seemless.
It's user friendly and makes my day to day seemless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!!
on July 30, 2024
Posted by: Kristle
[This review was collected as part of a promotion.] Easy to find accessories for, which is a plus. I mainly use this phone for work. It's easy to use for daily tasks. It's easy to use Word and other programs on. The Galaxy AI features are also amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as good as the s21+
on July 30, 2024
Posted by: Eddieb
[This review was collected as part of a promotion.] This phone consumes battery very quickly and the eye comfort shield sometimes doesn't turn on and it heats up very fast and doesn't have enough GB so it runs out of space too often. The camera is a little bit grainy in low light but great at videos. The speakers leave a little to be desired but work well. The refresh rate is nice as well as the galaxy Ai works well as it assists me in my regular tasks.
Value
3
Response from Samsung USBy R&R Team, August 1, 2024
Thank you for providing us with your honest and insightful review, Eddie. We encourage our valued customers to let us know about their experience so that we can continue to make improvements to our products and services. We see that you are reaching out regarding your S23 FE and some things you are experiencing with your device. We have attached a link that helps you troubleshoot everything you mentioned. If this persists after doing so, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001424/smsng.us/Samsung-Support (camera)
https://www.samsung.com/us/support/troubleshooting/TSG01001388/ (phone battery)
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001424/smsng.us/Samsung-Support (camera)
https://www.samsung.com/us/support/troubleshooting/TSG01001388/ (phone battery)
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US