Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Average customer rating
4.7
(1,698 Reviews)
Rating breakdown 1,698 reviews
5 Stars
1,327
4 Stars
296
3 Stars
51
2 Stars
18
1 Star
6
95%of customers recommend this product.
(
42 out of
44)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Customer Rating
2
Worst phone I have ever owned
on February 11, 2025
Posted by: Unhappy1
[This review was collected as part of a promotion.] Heats up when charging. It won't always connect to android auto and when it does it kicks out alot.
Value
2
Response from Samsung USBy R&R Team, February 12, 2025
Hello Unhappy1, we appreciate your feedback on your Samsung Galaxy S24 FE. We are always happy to assist our customers in resolving any frustration that you are experiencing. We have provided links to articles to help you connect to your car and maintain the optimal operating temperature on your device. We have also shared a link to the Samsung Support Team if you have any additional questions or continue to experience any frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
Connect your Galaxy phone to a car
https://www.samsung.com/us/support/answer/ANS00048972/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Connect your Galaxy phone to a car
https://www.samsung.com/us/support/answer/ANS00048972/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Not a good quality model
on February 11, 2025
Posted by: ANDROID
[This review was collected as part of a promotion.] The features the ph offers are fine but the actual ph isn't of good quality. It gets so hot sometimes I'm unable to hold. At keast once a week I get an alerts telling me it's too hot & has to power down to cool off
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Hey Android, thank you for your feedback on your Samsung Galaxy S24 FE. We are happy to hear that you are overall pleased with the features of your device. We have provided a link to an article to help you troubleshoot the temperature of your device to ensure uninterrupted usage due to heat. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Overall excellent phone
on February 11, 2025
Posted by: Bobbinweave
[This review was collected as part of a promotion.] Has Seamus actions across apps and overall the only real complaint and downfall I can mention is fingerprint reader reliability at times aside from that wonderful option as far as phones go
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
As always, dependable
on February 11, 2025
Posted by: ChocoBabiChan
[This review was collected as part of a promotion.] I have been a long time user of Samsung's S series phones. They last forever. Never had a problem that wasn't easily fixable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device, recommend to others aall day.
on February 11, 2025
Posted by: davegaming14
[This review was collected as part of a promotion.] Just picked up the Samsung Galaxy S24 FE, and I gotta say, this thing is a beast for the price.
Display: 6.7" Dynamic AMOLED 2X, 120Hz, 1,900 nits—super smooth and bright.
Performance: Exynos 2400e + 8GB RAM, handles everything like a champ.
Battery: 4,700mAh with 25W fast charging + 15W wireless—solid all-day life.
Cameras: 50MP main, 8MP telephoto (3x zoom), 12MP ultra-wide—AI-powered night shots look amazing.
Software: One UI 6.1 (Android 14) + 7 years of updates—crazy long support.
Extras: IP68 water resistance, stereo speakers, repair-friendly design.
Honestly, it’s like a flagship without the flagship price. If you’re looking for a mid-range phone that punches way above its weight, this is it.
Performance: Exynos 2400e + 8GB RAM, handles everything like a champ.
Battery: 4,700mAh with 25W fast charging + 15W wireless—solid all-day life.
Cameras: 50MP main, 8MP telephoto (3x zoom), 12MP ultra-wide—AI-powered night shots look amazing.
Software: One UI 6.1 (Android 14) + 7 years of updates—crazy long support.
Extras: IP68 water resistance, stereo speakers, repair-friendly design.
Honestly, it’s like a flagship without the flagship price. If you’re looking for a mid-range phone that punches way above its weight, this is it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Easy use it for work/personal tasks.
on February 11, 2025
Posted by: Genocyber
[This review was collected as part of a promotion.] Great phone. Is sturdy and sleek. I use it for personal as well as work tasks. The apps are easy to organize and move. I work in a high impact job and am rough on my phones and yet this phone has held up. My family has 4 of this particular phone and none of us has even thought of upgrading for any reason directly related to the phone (to keep up with tech upgrades only).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on February 11, 2025
Posted by: Babygirl1
[This review was collected as part of a promotion.] It's is the best phone ive ever had , love the extas0 the picture and videos are awesome 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone good phone
on February 11, 2025
Posted by: Steveo
[This review was collected as part of a promotion.] Good phone very good no issues with this phone at all
Value
5
Written by a customer while visiting Samsung US