Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Average customer rating
4.7 out of 5
4.7
(1,698 Reviews)
Open Ratings Snapshot
Rating breakdown 1,698 reviews
5 Stars
1,327
4 Stars
296
3 Stars
51
2 Stars
18
1 Star
6
95%of customers recommend this product. 
(
42 out of 44
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Customer Rating
5 out of 5
5
Better Software
on January 18, 2025
Posted by: Sandra
from Texas
Expertise:Intermediate
Verified Purchase:Yes
I like the features the phone has. It's faster and the memory is huge. My other phones misbehaved frequently,this one does not.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S24FE
on January 19, 2025
Posted by: Richard
Verified Purchase:Yes
This phone does everything I need. Not too expensive.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top notch phone
on January 19, 2025
Posted by: JMJM
from Miami
Expertise:Expert
Verified Purchase:Yes
Outstanding phone and very happy. Long battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24Fe
on January 22, 2025
Posted by: UK Nipper
from Orlando Florida
Expertise:Intermediate
Verified Purchase:Yes
I am very happy with my new Samsung S24FE it is fast and reliable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 23, 2025
Hi there UK Nipper, we appreciate your feedback on your Samsung Galaxy S24 FE. We couldn't be happier to hear how pleased you are with the speed and reliability of your new phone. We have provided a link to the full device manual to help you discover additional features like Galaxy AI that can further enhance your experience. We have also shared a link to the Samsung Support Team if any questions come up as you continue to explore your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Deal
on January 25, 2025
Posted by: Anonymous
from Redmond, WA
Expertise:Expert
I purchased this mobile during Black Friday sale. I loved the camera quality, display and battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 29, 2025
Hey there Dhandapani Krishnan, we appreciate your feedback on your Samsung Galaxy S24 FE. We are thrilled to hear how pleased you are with the camera, display, and battery life of your new device. We hope you'll reach out to us again in the future at any time if you have questions or would like to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
I miss the feel of my S8
on January 26, 2025
Posted by: Upstater
from New York State
Expertise:Intermediate
Verified Purchase:Yes
Phone does not have the smooth lines and feeling of my S8 which was traded in. Phone has a "hunky" feel. It barely fits in my pants pocket.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
1 out of 5
1
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 27, 2025
Hi there Upstater, we appreciate your feedback on your Samsung Galaxy S24 FE. We understand that the larger size of your new phone may take some adjustment time for the feel in your hand and your pocket. But we hope you find time to explore the enhanced camera of your new phone, and features of Galaxy AI. This device also has a larger battery life, larger storage capacity, and more RAM to help you have a superior experience with your new device. We have provided a link to your full device manual to help you discover the full capabilities of your device, and best align the settings to your preferences. We have also provided a link to the Samsung Support Team to answer any questions that may arise as you continue your exploration. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Purchase Uncertainty
on January 28, 2025
Posted by: Walt
Expertise:Intermediate
Verified Purchase:Yes
I like the unit, but am confused. Is there any warranty? If so, I'm sure there are deadlines for registration and so on. I should have thought of that earlier.
Can you give me some advice on how to fully register? My trade-in is still showing somewhere that it's mine.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 29, 2025
Hey Walt, we appreciate your feedback on your Samsung Galaxy S24 FE. We understand how valuable the peace of mind that a warranty coverage is to you every day. We have provided links to the warranty information, Customer Care+, and the Samsung Support Team to offer assistance in getting your phone registered for protection that you are seeking. We appreciate you being a Samsung customer. -Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on January 28, 2025
Posted by: Jose
from San Diego CA
Expertise:Intermediate
Verified Purchase:Yes
I love it, its easy to use phone, great pictures, i
I would recommend this to a friend!
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 29, 2025
Hey Jose, thank you for sharing your thoughts about your Samsung Galaxy S24 FE with us. We love hearing how pleased you are with your new phone, and are loving capturing your favorite moments in photos and videos to keep forever. We have provided links to the full device manual for your phone to help you discover additional features like Galaxy AI, and to the Samsung Support Team if any questions ever come up about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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