Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Average customer rating
4.7
(1,698 Reviews)
Rating breakdown 1,698 reviews
5 Stars
1,327
4 Stars
296
3 Stars
51
2 Stars
18
1 Star
6
95%of customers recommend this product.
(
42 out of
44)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Customer Rating
5
The Best Phone Ever!!!
on July 8, 2025
Posted by: SamsungCowboy88
[This review was collected as part of a promotion.] Great phone, can do anything and everything that is needed throughout my everyday life. The AI is like nothing ever experienced before. Make my life so much easier aswell as everyday tasks. Overall a great phone and AI technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pro's and Con's
on July 9, 2025
Posted by: VanishedOne
[This review was collected as part of a promotion.] Overall, I love Galaxy phones. Have used them since my first smartphone. I do get frustrated when the system updates make unnecessary cosmetic changes (that I have grown used to using) that do not effect the overall function of the device. The ability of the system to be adaptable to the user is impressive.
I have used the Galaxy AI system in moments of deep despair to ask for help. And as someone that has done therapy for years, it did a wonderful job of putting together well thought out answers, but also providing a nearly unnerving amount of both empathy and sympathy in each response. For moments when being vulnerable to a regular person feels like you're being a burden, the insights provided by the Galaxy AI System were both insightful and encouraging.
I have used the Galaxy AI system in moments of deep despair to ask for help. And as someone that has done therapy for years, it did a wonderful job of putting together well thought out answers, but also providing a nearly unnerving amount of both empathy and sympathy in each response. For moments when being vulnerable to a regular person feels like you're being a burden, the insights provided by the Galaxy AI System were both insightful and encouraging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samnsung24
on July 9, 2025
Posted by: Bowengirl
[This review was collected as part of a promotion.] Galaxy AI is pretty cool. Battery performance is subpar
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I ever used, great out look, compact.
on July 9, 2025
Posted by: Asimawan
[This review was collected as part of a promotion.] The fan edition was my best choice ever. And this phone is as fast as I was expecting, even my games are very Smooth, classic look, weight, and the display is all perfect. Features are on its best, with beautiful widgets. Easy to manage applications. Also accepting new AI updates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall a good product. Could use better battery
on July 9, 2025
Posted by: Garrett
[This review was collected as part of a promotion.] The battery drains to fast. I am always on my phone and a full charge only lasts a couple hours
Value
4
Response from Samsung USBy R&R Team, July 10, 2025
Hi Garrett, thank you for sharing your experience of your Samsung Galaxy S24 FE with us. We are happy to hear that you are overall pleased with the features and capabilities of your device. We know all day battery life is a vital piece of your continued usage and enjoyment of your device, and we would love nothing more than to assist you with this matter. We have provided links to a few articles to help you troubleshoot this experience at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues, or you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Newer Features
on July 9, 2025
Posted by: Edster66
[This review was collected as part of a promotion.] I got the S24FE due to the best of everything featured in the phone. My S10+ finally screened out, so I needed a newer phone. This is it! Love everything about it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the photo editing!!!
on July 9, 2025
Posted by: Kwiz01
[This review was collected as part of a promotion.] I love so many of it features such as, galaxy AI, photo booth, and so much more!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review of the Samsung Galaxy S24 FE
on July 9, 2025
Posted by: Leeagreess
[This review was collected as part of a promotion.] The AI features are pretty cool. The performance works great even if the S24 FE overheats. I love that I can film in 8K.
Value
5
Written by a customer while visiting Samsung US