Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Average customer rating
4.7
(1,698 Reviews)
Rating breakdown 1,698 reviews
5 Stars
1,327
4 Stars
296
3 Stars
51
2 Stars
18
1 Star
6
95%of customers recommend this product.
(
42 out of
44)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Customer Rating
2
This product has good features and bad
on July 7, 2025
Posted by: Love2fish
[This review was collected as part of a promotion.] I've had lots of problems getting service without wifi. the speaker doesn't work very well i get lots of calls where people can't hear me talking it's extremely frustrating to be in a job interview over the phone and they can't hear me. I'm not impressed with the overall quality of this device.
Value
2
Response from Samsung USBy R&R Team, July 8, 2025
Hey Love2fish, thank you for your feedback on your Samsung Galaxy S24 FE. We know your phone is important to your for a range of daily tasks, especially your phone calls. We have provided links to a few articles to help you troubleshoot the microphone, speaker, and connection of your device. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
So far love it
on July 7, 2025
Posted by: 8675309
[This review was collected as part of a promotion.] Use ai for some research for school was pretty accurate.
I would of liked a better zoom option for camera use.
I do like the storage that comes with the phone
I would of liked a better zoom option for camera use.
I do like the storage that comes with the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been amazing & greatb
on July 7, 2025
Posted by: Bostack
[This review was collected as part of a promotion.] Galaxy AI has been instrumental to my day-to-day life & work experiences
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Balanced Flagship Experience with Great Value
on July 8, 2025
Posted by: Takexhi
[This review was collected as part of a promotion.] Galaxy S24 FE offers a well rounded smartphone experience with excellent performance and design. The build quality feels premium, and the display is one of its strongest features vibrant, smooth, and bright enough for outdoor use. The phone runs efficiently with a powerful processor that handles multitasking, gaming, and productivity without noticeable lag.
Last but not the least battery life is solid and comfortably lasts a full day with moderate to heavy usage. Charging speed is decent, and the device doesn’t overheat under normal use. The camera setup performs well in daylight, capturing sharp and detailed images, while low-light performance is respectable, though not flagship-level.
Samsung’s One UI continues to offer a clean and customizable interface, with useful features and regular software updates. The inclusion of water and dust resistance, along with wireless charging, adds to the premium feel.
Overall, the Galaxy S24 FE strikes a great balance between performance, features, and build quality, making it an excellent choice for users seeking a flagship-like experience without unnecessary extras.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 8, 2025
Posted by: Bigred4242
[This review was collected as part of a promotion.] Does everything i need it to do and more. Never had any problems with it before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24FE
on July 8, 2025
Posted by: Rachel
[This review was collected as part of a promotion.] The Galaxy S24 FE is a great phone with a big, bright screen, fast performance, and a solid camera. It works smoothly, looks sharp, and offers lots of features for a lower price than top models. A smart pick if you want flagship perks without the flagship price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to navigate and has so much to offer
on July 8, 2025
Posted by: Coleyboo25
[This review was collected as part of a promotion.] I use my Galaxy for work and I have to say the best part about it is Galaxy AI♡
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great device for playing games
on July 8, 2025
Posted by: Ladylove
[This review was collected as part of a promotion.] First off the galaxy Ai it's phenomenal. It lets me look up things that a normal other phone wouldn't. It gives me more insight on things. It takes pretty cool pictures. The sound is the only thing I can. I'm not here good from the phone. That's the only thing that I don't like about the phone. But the rest is great.
Value
5
Written by a customer while visiting Samsung US