Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Average customer rating
4.7
(1,698 Reviews)
Rating breakdown 1,698 reviews
5 Stars
1,327
4 Stars
296
3 Stars
51
2 Stars
18
1 Star
6
95%of customers recommend this product.
(
42 out of
44)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Customer Rating
3
Cute phone if you're not into crazy features
on July 6, 2025
Posted by: Silencio
[This review was collected as part of a promotion.] I liked my FE, it has Galaxy AI capabilities though that is not something I am personally into. More of a basic phone if you're not crazy into taking photos or all the cool features the higher model phones have. I enjoyed it a lot, but the camera quality really started to bother me and as I get older I want better quality photos, not fuzzy ones. All in all good basic phone, but if you want more premium materials and functions, you will have to pay the premium price.
Value
3
Response from Samsung USBy R&R Team, July 8, 2025
Hey Silencio, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S24 FE with us. We are happy to hear that you are overall pleased with the usage and features of your device. We have provided a link to a troubleshooting guide to help you with the clarity of your photos. We have also provided a link to the Samsung Support Team if this experience continues, or you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The ease of its design makes me feel like a pro
on July 6, 2025
Posted by: Dbloved1
[This review was collected as part of a promotion.] I love the way they integrated the Galaxy AI so that anything you do is done like a professional whether it is sending emails taking pictures or running a business the technology that is in your hands when you are holding a Samsung Galaxy S 24 SE is phenomenal I love Samsung Galaxy and all of the Samsung products they are all top of the line and ahead of the class thank you for always delivering the best products
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My first Samsung Phone
on July 6, 2025
Posted by: Dinksdezigns
[This review was collected as part of a promotion.] I use my S24-Fe as my second phone. So im really learning this phone daily. My text message notifications was off and i had the hardest time trying to find out how it was off. Turns out Incoming text notifications was off now how that happen. Anywho I like the phone overall it is taking some getting use to!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty good
on July 7, 2025
Posted by: Robswife90
[This review was collected as part of a promotion.] It has a galaxy AI AND ALL KINDS of new options then they use to have. I do like it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great decently priced phone
on July 7, 2025
Posted by: D13s3l
[This review was collected as part of a promotion.] Love the Galaxy AI features and affordability. I enjoy using this phone as my daily use phone. And I have not much to complain about.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has good specifications
on July 7, 2025
Posted by: MsNell
[This review was collected as part of a promotion.] I like the fact that it has a bigger screen. Also there are more features and capabilities then my other Galaxy phone has. More screen time. Especially more talk time. Longer times before you have to charge your phone again. They have a variety of colors. They still don't have my favorite color red. The colors they do have is pretty cool. Please work on having more colors available. I love the graphics on the phone. They're so clear. It takes great pictures. The camera is so clear. Over all it's a good phone of many in the Samsung Galaxy family.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Just in general
on July 7, 2025
Posted by: saitanamida96816
[This review was collected as part of a promotion.] The galaxy s24 FE is not a bad ph9ne to have at all. I love how it's top of the line, yet cheaper and more affordable. N9 c9mplaints from me, especially with its ease of use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great S25 Alternative
on July 7, 2025
Posted by: cspencer4253
[This review was collected as part of a promotion.] I use my phone for work, personal and social entertainment and find this phone to be perfect for what I'm using it for.
Although I do like all the Galaxy A.I features, they are not a necessity. I do not play games on the phones but I'm a audiobook and kindle Advocate.
Overall this phone does what I need it to do with no problems whatsoever.
I Still Highly recommend this phone.
Although I do like all the Galaxy A.I features, they are not a necessity. I do not play games on the phones but I'm a audiobook and kindle Advocate.
Overall this phone does what I need it to do with no problems whatsoever.
I Still Highly recommend this phone.
Value
5
Written by a customer while visiting Samsung US