Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Average customer rating
4.7
(1,698 Reviews)
Rating breakdown 1,698 reviews
5 Stars
1,327
4 Stars
296
3 Stars
51
2 Stars
18
1 Star
6
95%of customers recommend this product.
(
42 out of
44)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Customer Rating
2
Decent but stays dead
on July 4, 2025
Posted by: Samsunghater
[This review was collected as part of a promotion.] I don't if it's the AI or what but I'm charging it 4 to 5tl times a day
Value
2
Response from Samsung USBy R&R Team, August 7, 2025
Hello there, we appreciate your feedback on your Samsung Galaxy S24 FE. We understand how important the lasting battery of your device is for your continued usage and enjoyment every day. We have provided links to a few troubleshooting guides to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team if this experience continues. These experts can work with you directly to review any and all options for a resolution. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly
on July 4, 2025
Posted by: Michi74
[This review was collected as part of a promotion.] I use my galaxy for streaming movies. The picture, audio and quality is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
excellent device with great features.
on July 4, 2025
Posted by: Reviewer
[This review was collected as part of a promotion.] excellent device with great features. this website sucks though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Product Overall, Just One Issue
on July 4, 2025
Posted by: Adonisinoda
[This review was collected as part of a promotion.] Overall, this phone will last me a while, I like it, and I think that people should buy it for quality. It still gets frequent updates, one ui 7, ect. But onto the issue. The phone has a big issue with certain apps for gaming, or videos. Yhe phone will heat up very quickly, and the battery drainage is not bad, just could be better.
But galaxy AI is great, simple for finding things I want to look up. Just hold the home button, and circle. Gemini for asking questions is also simple, just hold the power button. And on photos, galaxy AI can remove anything, quick and easy. Gone without a trace.
But galaxy AI is great, simple for finding things I want to look up. Just hold the home button, and circle. Gemini for asking questions is also simple, just hold the power button. And on photos, galaxy AI can remove anything, quick and easy. Gone without a trace.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features always finding new things
on July 5, 2025
Posted by: Tripptwiztid
[This review was collected as part of a promotion.] Helps me mange life track everything make music record i function happier with this phone stress free
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An upgrade from the A52 5G
on July 5, 2025
Posted by: Imagine
[This review was collected as part of a promotion.] I use this phone for work and it's noticeably faster than my personal mid-ranger. Everything is more responsive, including the optical fingerprint reader, which I was hesitant about.
Galaxy AI is an obligatory feature, but it's based on one of the major models anyway. You can always use your own
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 performance
on July 5, 2025
Posted by: Jcotton1963
[This review was collected as part of a promotion.] I've had really good luck with this phone lots of memory
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device for its price
on July 6, 2025
Posted by: NotSerg
[This review was collected as part of a promotion.] The phone is great for its lower price, Galaxy AI is extremely helpful. I'm glad it's also included in this model. Only complain would be its battery life. Other then that it's a great phone!
Value
4
Written by a customer while visiting Samsung US