Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Average customer rating
4.7
(1,698 Reviews)
Rating breakdown 1,698 reviews
5 Stars
1,327
4 Stars
296
3 Stars
51
2 Stars
18
1 Star
6
95%of customers recommend this product.
(
42 out of
44)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Customer Rating
3
This phone is middle class
on July 2, 2025
Posted by: HonestyisBest
[This review was collected as part of a promotion.] My Galaxy S24 fe was great in the beginning until i ran into an issue with people not hearing me because the microphone was going out 2 months after i got the phone. I finally got a replacememt after 3 months and everything has been great. Galaxy AI helps me with my stock trading and i has a great camera and processor. Overall it would be a 5 star if i didnt have the issues in the beginning.
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hello there, we appreciate your feedback on your Samsung Galaxy S24 FE. We are happy to hear that you are pleased with the enhanced features of Galaxy AI for your trading every day, and that you are finding the camera to be so great for capturing all of your life moments. We have provided a link to an article to help you with the microphone if this experience comes up again. We have also shared a link to the Samsung Support Team if you ever have questions or experience anything out of the ordinary with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone with the best AI on the market.
on July 3, 2025
Posted by: Neverlove
[This review was collected as part of a promotion.] I use my galaxy S24fe for everything every day. From looking up flight schedules to playing games. I also use the built in AI for everything from reminding me of up coming appointments to helping me search the web and photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
You get what you pay for.
on July 3, 2025
Posted by: Almostanapplecustomer
[This review was collected as part of a promotion.] My dad has a $30 moto g that's a way better phone, by far. The only thing the Samsung had better was a way better picture. Luckily T-Mobile has that grace period so you can send back without explanation
Value
1
Response from Samsung USBy R&R Team, July 3, 2025
Hello there, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S24 FE with us. We know how frustrating it is when your device is not operating as intended or expected, and we would be more than happy to assist you. Without knowing the specifics of you experience with your device, we have provided a link to the Samsung Support Team to offer assistance in troubleshooting and resolving your frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This was great
on July 3, 2025
Posted by: Jway82
[This review was collected as part of a promotion.] The Ai was very helpful I really enjoyed using this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has an amazing set of features.
on July 3, 2025
Posted by: Alexisthems
[This review was collected as part of a promotion.] The samsung galaxy s24 fe is a great device all around.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product exceeded my expectations.
on July 3, 2025
Posted by: Zschamcham1324
[This review was collected as part of a promotion.] I mostly have been using my device for photography, still learning and it's basically recreational. Galaxy AI definitely helps a lot as for editing everything and such.
All in all I have no complaints. It runs fast and smooth. The battery holds a charge really well.
Resolution is top notch for sure.
Picture quality is off the charts, as well as zoom features.
All in all I have no complaints. It runs fast and smooth. The battery holds a charge really well.
Resolution is top notch for sure.
Picture quality is off the charts, as well as zoom features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has it all
on July 3, 2025
Posted by: Mrdarcy
[This review was collected as part of a promotion.] Galaxy AI Phone is easy to use.Has wonderful graphics and takes great pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone easy to use amazing pictures
on July 3, 2025
Posted by: Sizzie
[This review was collected as part of a promotion.] Super fast internet uploads images and easy to use AI is amazing so helpful when im driving or busy just say what you need and AI does the rest
Value
5
Written by a customer while visiting Samsung US