Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Average customer rating
4.7
(1,698 Reviews)
Rating breakdown 1,698 reviews
5 Stars
1,327
4 Stars
296
3 Stars
51
2 Stars
18
1 Star
6
95%of customers recommend this product.
(
42 out of
44)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 256GB S721U Unlocked - Mint
Customer Rating
4
smooth camera
on February 16, 2025
Posted by: bakachan
[This review was collected as part of a promotion.] This is a great phone because of the camera and because of the smoothness and quality. The only downside is the batteries dissapering quick.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 5, 2025
Posted by: AlwaysAndroid
[This review was collected as part of a promotion.] I love most every feature on this device that I'm aware of at the moment. Security is great. Photo quality is amazing. Storage, access to everything you need daily is awesome. Can't complain really. So far I love everything about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this product it's just like the s24 plus
on March 7, 2025
Posted by: Albert
[This review was collected as part of a promotion.] Love this product it's just like the s24 plus but made with more budget friendly minerals and I love that it's just as fast and durable as the s24 series phones but better for your wallet.
Value
4
Response from Samsung USBy R&R Team, March 7, 2025
Hi there Albert, we appreciate you sharing your thoughts about your Samsung Galaxy S24 FE with us. We are so happy to hear how pleased you are with the features and usage of your new phone, and that you found it a good investment for your usage. We have provided a link to the Samsung Support Team to help answer any questions you may have about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Confusing features
on March 30, 2025
Posted by: Corbyn30
[This review was collected as part of a promotion.] The customization service confuses me. I also downloaded a ton of messaging apps before understanding the native apps. Nothing is clear.
Value
3
Response from Samsung USBy R&R Team, March 31, 2025
Hello Corbyn30, thank you for sharing your thoughts about your Samsung Galaxy S24 FE with us. We understand that new devices can come with a bit of a learning curve as you adjust to the differences in software and features from previous devices. We have provided a link below to the full device manual for your convenience in the discovery of the features of your phone. We also have some great videos available online, and have also provided a link to the Samsung Support Team. These experts can be reached through chat to answer any questions a bout your Samsung products you may have. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
2
Everyday life is no like with no battery life
on April 2, 2025
Posted by: Deadlife32
[This review was collected as part of a promotion.] He doesn't charge very well again trying to deal with the calls for work or even having to deal with school college work and even listening to music or connecting to Wi-Fi and even being hooked up to Bluetooth drains it like there none other
Either way I'm looking at you overheats enough to start feeling like it could leave a small burn on you when you go to reach it
Either way I'm looking at you overheats enough to start feeling like it could leave a small burn on you when you go to reach it
Value
2
Response from Samsung USBy R&R Team, April 2, 2025
Hey there Deadlife32, thank you for sharing your thoughts about your Samsung Galaxy S24 FE with us. We know how valuable the battery life of your phone is to you every day, and we would love to help you maximize the battery life of your device. We have provided links to a few troubleshooting guides to help you with this experience at your convenience. We have also shared a link to the Samsung Support Team if you continue to experience this frustration or have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on April 2, 2025
Posted by: Jordie
[This review was collected as part of a promotion.] I love the addition of the new ai really helps solve any problem find any place the runs fast and smooth also takes great photos for them special moments in life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone...A little bulky for a female hand
on June 3, 2025
Posted by: SamsBackupMom
[This review was collected as part of a promotion.] I've reviewed this device for several weeks and find the call quality to be almost always clear and the storage allows for many apps. Photo ai and Ai assistants such as Gemini and Bixby seem to be a developing and advanced features. Dropped it many times without a case and it's very sturdy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The Samsung Galaxy S24 FE rocks!
on June 7, 2025
Posted by: JAS69SPAZ
[This review was collected as part of a promotion.] The Samsung Galaxy S24 FE is a bang for its buck. It has a lot of different features like Galaxy AI, a fast processor, and the camera takes a Vivid picture amazingly. It doesn't lag or malfunction. It's sleek and thin but yet you will notice if it's not in your pocket. Playing a game on it is like I'm planning on a regular TV. I used my Samsung Galaxy for work and personal activities like streaming, gaming, facetime, and to take selfies. This phone has been amazing to me.
Value
3
Response from Samsung USBy R&R Team, June 9, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S24 FE with us. We are thrilled to hear that you are so pleased with the usage and features of your device, and finding it such a positive experience for both your personal and professional uses. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US